Lead in addressing crisis situations in an operational environment.
Support communication with top management and clients regarding incident resolution.
Contribute to development of strategies to prevent incident occurrences.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and Europe, and are known for ethical practices and educational cooperation.
Steer and lead all key accountabilities and responsibilities of Order Manager roles.
Manage complex customer orders, while providing consultancy for delivery within required time.
Support the billing process by providing relevant order management inputs.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have grown to the second largest employer in the eastern part of the country with more than 3900 employees.
Translating business and customer needs into technical documentation.
Maintaining and prioritizing the product backlog.
Deutsche Telekom IT Solutions Slovakia, formerly T-Systems Slovakia, has been a part of the Košice region since 2006. They have grown to be the second largest employer in eastern Slovakia with over 3900 employees, focused on providing innovative information and communication technology services.
Aide in recruitment of respondents on a project in their local language.
Responsible for the management and control of the vendors selected for qualitative projects.
Responsible for checking any deliverables from the vendor.
M3 is a Japanese global leader providing technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally.
Handle incoming calls, emails and tickets from merchants and partners; triage and prioritise work to meet SLAs.
Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
Diagnose and resolve technical and commercial inquiries; perform error analyses and basic troubleshooting; escalate complex issues.
Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, and operate in industries ranging from technology & travel to telecommunications and banking.
Collaborate with clients to gather and analyze requirements and propose tailored solutions.
Provide guidance on ITSM and ESM best practices using the ITIL framework.
Configure advanced technical solutions to meet specific client requirements or complex processes.
The Adaptavist Group is a global family of companies focused on teamwork, technology, and processes to help businesses improve. They specialize in enterprise software, tailored solutions, and services across various technology ecosystems like Atlassian, AWS, and Slack.
Act as the first point of contact for new and existing patients.
Provide timely, professional support across phone, email, and live chat/messaging.
Resolve customer queries efficiently, escalating appropriately when required.
HeliosX's mission is to make healthcare easier to access, faster to receive, and centered around the individual. The company was founded in 2013 and has grown without external funding, scaling profitably through technology, execution, and medical expertise.
Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking.
Support customers via phone and e-mail communication.
Increase customer satisfaction and loyalty through friendly and professional service.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities, and they believe in true entrepreneurship and long-term stability.
Ensure the delivery of timely, high quality results.
Proactively identify and communicate potential roadblocks to the team and leadership
Develop team members; coach employees through their personal growth in functional expertise, communication skills, and ability to effectively interact with clients and peers.
Hyland Software is a leader in providing software solutions for managing content, processes, and cases for organizations across the globe. They have enabled more than 20,000 organizations to digitalize their workplaces and transform their operations and are known as a great company to work for.
Conducting onboarding, offboarding, and change processes for customers.
Managing and processing the invoicing process in our OSS/BSS systems to ensure automated provisioning and billing.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.
You will ensure the smooth daily operation of our services by providing telephone and email support
You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
You will care for customer satisfaction and making sure that issues are resolved
Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Monitor and coordinate incident resolution, supporting escalation processes.
Evaluate and approve change requests, leading LCAB meetings.
Handle user access requests, ensuring PSA compliance.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025. We provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.
Support and advise customers on software inquiries via multiple channels.
Liaise with various teams to ensure seamless communication and problem-solving.
Independently handle support tickets from start to finish.
Sport Alliance GmbH is a leading company in the FitTech industry. They offer digital solutions for the fitness market and value employee opinions and ideas.
First point of contact for customers on IT and Business Application related questions.
Provide professional, efficient, and effective support service to Unit4 customers.
Investigate, process, and document application defects passed to the Application Support team.
Unit4 is an agile, fast-growing Cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations. With innovative software, customers can spend more time on meaningful high-value work, improving how people work by focusing on what truly matters.
Deliver consistently exceptional customer experiences to every Webflow user.
Assist customers in support queues utilizing various tools such as Zendesk, Zoom and Jira.
Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.
Webflow is building the world’s leading AI-native Digital Experience Platform, and they're doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. They empower teams to design, launch, and optimize for the web without barriers.
Lead, mentor, and guide a team of developers, designers, and other specialists.
Promote a culture of collaboration, innovation, and accountability within the squad.
Facilitate daily stand-ups, sprint planning, retrospectives, and other agile ceremonies.
CI&T are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 employees around the world, they’ve built partnerships with more than 1,000 clients during their 30 years of history. They celebrate and appreciate diversity, and are committed to building a diverse, inclusive, and equitable company and culture focused on creating a better tomorrow.