Job Description

About the role:

  • Craft smart service solutions with Jira Service Management.
  • Sketch integrations and draft proposals.
  • Steer engagements and build client relationships.

ESM/ITSM Solution Consultancy:

  • Collaborate with clients to gather and analyze requirements.
  • Act as a trusted advisor on ITSM and ESM best practices.
  • Develop high-level architecture and adapt solutions.

Solution Implementation and Delivery:

  • Configure Atlassian solutions.
  • Implement core ITIL processes.
  • Integrate Atlassian products with other systems via REST APIs.

About The Adaptavist Group

The Adaptavist Group is a global family of companies focused on teamwork, technology, and processes to help businesses improve. They specialize in enterprise software, tailored solutions, and services across various technology ecosystems like Atlassian, AWS, and Slack.

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