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Responsibilities:
- Provide technical expertise/solutions for our products.
- Monitor incidents to ensure Service Level Agreement are respected.
- Document and report unresolved issues to Customers.
Requirements:
- Proficiency in English in a business environment
- Experience troubleshooting technical situations and documenting details
- 1-2 years of technical experience
Good to Have:
- Experience with SQL and Docker
- Understanding of CRM systems
CSG
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. It's a place where people are fearlessly committed, connected, high on integrity, and low on ego.