You will ensure the smooth daily operation of our services by providing telephone and email support
You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
You will care for customer satisfaction and making sure that issues are resolved
Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Respond to customer enquiries via email and phone.
Handle customer complaints and collect feedback.
Contribute suggestions for improvement.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities and align their corporate strategy with foresight.
Act as the interface between customers and chauffeurs.
Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.
SIXT is a leading global mobility service provider with a turnover of 4.00 billion euros and approximately 9,000 employees worldwide.
Serve as the main point of contact for customer inquiries via email, chat, and phone
Support customer onboarding and product adoption
Resolve customer issues and escalate complex cases when needed
They offer recruiting software solutions. They have a friendly and collaborative culture, and this role is ideal for someone starting or growing a career in customer success within an international environment.
Receive damage and breakdown reports from customers via phone. Coordinate necessary measures (e.g. towing services). Assist customers with breakdown related questions and mobility services.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide.
Actively monitor and engage with customer reviews and queries in App Stores, providing clear and helpful responses about the client’s products.
Respond to potential customers via chat, email, direct messages, and app store review sections.
Quickly identify trends or issues within customer communications (whether text, memes, or media) and stay updated on current social media and app store lingo.
BrickBrands provides 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures. The company is fast-growing and embraces diversity and inclusivity, creating opportunities for brands and communities to speak.
Handle high volume live chat and other online tools. Provide accurate, valid and comprehensive information. Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.
Drive adoption of communication APIs and foster strong customer relationships.
Develop success plans and align API solutions to drive business value.
Identify upsell and cross-sell opportunities to drive revenue growth and customer retention.
Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities.
Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
Respond to incoming user inquiries, complaints, feedback, and reports
Follow operational processes and procedures to address issues and maintain positive user support experience
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N.
Assisting with account and payment-based questions and problems.
Sutherland Bulgaria is a company that provides customer service solutions. They offer a dynamic, multicultural environment where professionals can develop themselves and work for global leaders in various sectors. The company provides opportunities for international exposure and interpersonal skill development.
Take charge of the entire customer lifecycle, from initial setup to renewal.
Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
Create educational content for our help center and online resources to better support our users.
airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.
Effectively manage and resolve customer complaints, adhering to service level agreements and Complaints policy.
Monitor and respond to customer reviews on platforms such as Trustpilot and social media.
Proactively investigate customer issues using internal tools and processes.
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide.
Own the customer onboarding experience, drive product adoption, and ensure customers realize ongoing business value from the Torq platform.
Act as a trusted advisor to customer stakeholders, partners, and sponsors to align product capabilities with evolving business and security needs.
Monitor and analyze key customer success metrics, including customer satisfaction, adoption, engagement, renewal likelihood, and expansion opportunities.
Torq's brand attracts attention in cybersecurity with solutions like agentic AI security. With $70M in Series C funding, the company has experienced 200% employee growth and 300% revenue growth in 2024, and is recognized as a top startup employer.
Engage and qualify leads, prequalifying leads generated by marketing efforts through telephone, chat, or email.
Clearly communicate Lodgify’s value and benefits, adapting the approach to each customer’s specific needs.
Drive high activity targets, managing a high volume of inbound chats and calls, uncovering customer needs, and positioning Lodgify as the best-fit solution.
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. They're a team of 380+ people representing over 60 nationalities.
Answer customer inquiries via live chats and emails (no calls).
Provide accurate information about the products of the company.
Resolve cases in timely and professional manner.
Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to its global clientele. With a team of 500+ creative and tech-driven people across the globe, Quadcode is a place where ideas turn into impact, where every project is a chance to grow, innovate, and make their mark.
Assisting users via email and web messaging with their inquiries and concerns
Resolving account and payment issues smoothly and efficiently
Answering “How to” and FAQ questions with clarity and confidence
One Sutherland is a global team creating breakthrough solutions with a diverse workforce. They embrace diversity and promote a positive work environment focused on achieving goals as One Sutherland Team.