Source Job

As a Customer Support Operator, you will play a crucial role in supporting customer inquiries. Answer customer inquiries via various channels. Provide accurate information about the products of the company.

Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele.

• You will ensure the smooth daily operation of our services by providing telephone and email support
• You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
• You will care for customer satisfaction and making sure that issues are resolved

Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.

• Deliver timely support via email and chat that reflects Karat's brand voice while consistently meeting SLAs.
• Triage and route inquiries to the right internal teams.
• Adhere to standard operating procedures while adapting to the dynamic needs of a high-volume, global support environment.

Karat is the world's largest interviewing company, transforming organizations around the world. They provide a system for technical leaders who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead.

• Assist customers across multiple channels to deliver a consistent and positive experience.
• Resolve inquiries and issues promptly, taking ownership until resolution.
• Actively listen and identify customer needs, offering appropriate solutions.

Protective helps protect customers against life’s uncertainties, providing protection and peace of mind when customers need it most. They offer a supportive environment with comprehensive benefits, focusing on employee well-being and work/life balance.

Receive damage and breakdown reports from customers via phone. Coordinate necessary measures (e.g. towing services). Assist customers with breakdown related questions and mobility services.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide.