- Answer customer inquiries via live chats and emails
- Provide accurate information about the company's products
- Resolve cases in a timely and professional manner
Quadcode
5 open remote positions
Quadcode is a fintech company providing financial brokerage services and a SaaS trading platform. With 500+ employees worldwide, the company values talent, innovation, and dedication in a friendly environment.
Benefits Overview 4 of 5 jobs
Remote Work
(3)
AI Subscriptions
(1)
AI subscriptions
(1)
Dental
(1)
Flexible Hours
(1)
Flexible hours
(1)
Health Insurance
(1)
Language Courses
(1)
Language courses
(1)
Mental Health
(1)
Professional Courses
(1)
Remote
(1)
Rewards Marketplace
(1)
Rewards marketplace
(1)
Team Events
(1)
Open Positions
- Combine manual and automated testing for compliance features and complex scenarios.
- Design and maintain Java-based automated tests for APIs, integrations, and E2E flows.
- Verify KYC/AML and antifraud processes, integrate tests into CI/CD, and use AI tools for efficiency.
- Process security requests, access management, and vulnerability assessments.
- Identify and help mitigate security issues, misconfigurations, and vulnerabilities.
- Support identity and access management and assist with incident response.
- Build and scale creator partnerships across the GCC, focusing on Saudi Arabia, the UAE and Kuwait.
- Manage influencer collaborations end to end, including outreach, negotiations, briefs and reporting.
- Track campaign performance and support offline events and creator activations across the GCC.
- Develop creatives for advertising platforms such as Email, Instagram, Facebook, and ASO.
- Create and adapt 3D illustrations for social media while maintaining the brand's visual identity.
- Collaborate closely with copywriters and SMM managers to optimize and automate routine design tasks.