Figure

New Customer Success Operations Associate

The role is the first line of support for clients and investors for all things Figure Markets. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction. Provide technical support and troubleshooting, triage and route the identification of technical bugs, and track until resolved.

Data Analyst - Business Intelligence (9-month FTC)

• Interrogate data in Google Big Query and develop data pipelines for analysis and reporting.
• Build reports and dashboards using Looker Studio.
• Be accountable for servicing information to our operations managers and team leaders.