German speaking Support Agent SIXT Ride (m/f/d) - 100% Home Office

Customer Service:

• Provide support to customers via phone, email, chat, or social media in German or English.
• Ensure high-quality standards are met and that every customer is safely transported from point A to B.
• Take care of every customer – celebrity or not

Responsibilities:

• Together with the support team, act as the interface between customers and chauffeurs.
• Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
• Make sure each booked transfer is assigned to the appropriate driver

Benefits:

• Employees can enjoy discounts on SIXT rent, share, ride, and SIXT+.
• The role provides exclusive deals on travel, tech, and lifestyle products.
• This position offers an opportunity for professional growth in a dynamic international environment.