Source Job

Own Canva’s product and localisation strategy in Thailand. Contribute to the product roadmap for Thailand. Evaluate and adapt global messaging, campaigns, and product experiences to resonate with Thai users.

Canva's mission is to celebrate the diversity of our global users and make their interactions delightful by delivering a hyperlocalised experience.

• Assist franchisees with order tracking and resolving issues.
• Act as a bridge between franchisees and suppliers.
• Respond to support requests through Gorgias and email.

Casago is a vacation rental company where people create exceptional experiences, delivering genuine hospitality. They value contributions, invest in growth, and give the opportunity to impact homeowners and guests.

• Engage with Poshmark users via email support.
• Respond to users in a timely, friendly, and professional manner.
• Research, troubleshoot, and recommend solutions for open orders and account-related issues.

Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion.

• Resolve support tickets and live chats every week while maintaining accuracy and empathy.
• Use account tools confidently to fix issues, taking full ownership of the resolution.
• Detect unusual account activity and act quickly using the correct workflows.

DISQO's mission is to build the world’s most trusted ad measurement platform that fuels brand growth. Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth.

• Proactively contact new users to help them book their first session.
• Reduce friction: explain how therapy on Clearly works and what to expect.
• Drive uptake of special packages, coordinating with Marketing.

Clearly is a mental health platform that makes therapy more accessible, affordable, and effective. They combine personalized sessions with therapists and AI-driven support, offering both professional depth and scalability in a single solution with a network that includes nearly 800 trusted, verified psychotherapists .

• Identify key opportunities for localisation improvements in Korea.
• Evaluate and adapt global messaging, campaigns, and product experiences to resonate with Korean users.
• Provide cultural insights and guidance to global teams.

Canva’s mission is to empower everyone in the world to design anything and publish anywhere.

• Purchase materials from vendors (Amazon, Home Depot, Lowe’s, etc.).
• Work closely with project managers to track tasks and requirements.
• Connect with vendors/subcontractors to follow up on project status.

Wing is redefining the future of work for companies worldwide and aims to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot. The company fosters an inclusive culture with opportunities for career growth in a fun, supportive environment.

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

Respond to customer inquiries across various channels including social media, email, phone, text, and live chat. Moderate the Facebook Group and other brand communities. Identify emerging topics across social channels and translate them into actionable insights.

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist and delivers healthy groceries, easy recipes, and essential supplements.

Act as the primary liaison between the user community and the product team. Develop and execute strategies to increase awareness, adoption, and active participation within target communities. Plan and execute community events—both virtual and in-person—to foster engagement, strengthen relationships, and grow brand loyalty among members.

System builds software to help the world see and solve anything as a system, starting in healthcare, and is a Public Benefit Corporation driven by purpose and values.

Provide answers to customers queries through website and live chat related to Tamara’s services. Deliver exceptional customer service through accurate information and tailored solutions. Solve customer issues and find solutions quickly, even in a fast-paced environment.

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true.

Engage with players, answer questions, and guide users to the right resources. Enforce rules consistently, detecting and responding to spam, harassment, and misinformation. Identify recurring questions and pain points, surfacing trends related to releases and feature launches.

Wand builds tools that help players have more fun in their favorite games through game customization and guidance.

• Reach out to customers to provide information or sell offerings.
• Qualify leads over the phone and insert information into a CRM system.
• Address support tickets, troubleshoot issues, and resolve customer concerns.

Wing is redefining the future of work for companies worldwide and aims to be a one-stop shop for building world-class teams and automating operations.

• Deliver timely support via email and chat that reflects Karat's brand voice while consistently meeting SLAs.
• Triage and route inquiries to the right internal teams.
• Adhere to standard operating procedures while adapting to the dynamic needs of a high-volume, global support environment.

Karat is the world's largest interviewing company, transforming organizations around the world. They provide a system for technical leaders who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead.

• Monitor community and social channels, providing outstanding technical support.
• Identify trends, surface improvements, and help scale one-to-many support and engagement.
• Create clear, helpful support content (FAQs, announcements, documentation).

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

• Answer inbound Voice calls with friendly, professional service and drive quick, accurate resolutions.
• Clarify client goals, provide education on Kraken products/services, and guide funding, trading, and other account activities.
• Advocate for an improved client experience by submitting detailed, thoughtful feedback to product and CX feedback channels.

Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom.

• Translate between Japanese and English, focusing on web3 content.
• Provide editorial support for product updates and community education.
• Manage and support the Mantle community, engaging with members.

Mantle is looking for three interns to shape Mantle’s presence in the Japanese community while gaining hands-on exposure to real ecosystem, content, community work.

Handle high volume live chat and other online tools. Provide accurate, valid and comprehensive information. Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.

• Diagnose issues, determine solutions, and anticipate customer impact.
• Partner with Sales teams to guide organizations through complex workspace configurations.
• Capture product and process gaps and present data-backed cases for new feature development and process automation.

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

As a Technical Support Associate, you'll solve real-world challenges and guide customers through complex problems. Every interaction offers a chance to make a lasting impact by troubleshooting builds and empowering people. You'll collaborate with support, product, and engineering teams to enhance customer experience.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency.