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Operations
Community Engagement:
- Act as the primary liaison between the user community and the product team.
- Develop and execute strategies to increase awareness, adoption, and active participation within target communities.
- Track and analyze community engagement metrics to inform outreach strategies and product improvements.
Community Support:
- Provide ongoing support to users, addressing questions, resolving issues, and ensuring a positive experience with the platform.
- Act as a voice of the community internally, advocating for user needs and identifying opportunities for innovation.
- Demonstrated excellent organizational, planning and communication skills,
Event Planning:
- Plan and execute community events—both virtual and in-person—to foster engagement, strengthen relationships, and grow brand loyalty among members.
System
System builds software to help the world see and solve anything as a system, starting in healthcare, and is a Public Benefit Corporation driven by purpose and values.