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Act as the primary liaison between the user community and the product team. Develop and execute strategies to increase awareness, adoption, and active participation within target communities. Plan and execute community events—both virtual and in-person—to foster engagement, strengthen relationships, and grow brand loyalty among members.

System builds software to help the world see and solve anything as a system, starting in healthcare, and is a Public Benefit Corporation driven by purpose and values.

The Community Manager will own and elevate Karbon’s online community for progressive accounting professionals and firm leaders. This role involves managing a hybrid community model, focusing on a public space for accounting professionals and customer-only areas. The role will report to the VP, Industry Relations and Community and partners closely with Marketing, Customer Success and Education, and Product.

Karbon is the global leader in practice management software for growth-minded accounting firms.

• Hold accountability for Unit Renewal and Net Revenue Retention across a portfolio of high-value members.
• Develop tailored servicing strategies that align offerings to members' evolving business and impact priorities.
• Establish high standards for account planning, renewal strategies, and member communications.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Supports client relationships and engagements, ensuring deliverables align with client needs to drive retention and growth.
• Contributes to campaigns, builds relationships, and presents Fetch’s offerings.
• Applies tools and workflows to improve accuracy and efficiency in client delivery, leveraging AI-enabled tools.

Fetch empowers consumers to live rewarded throughout their day by earning rewards for buying brands they love, and a whole lot more.

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

• Coordinate comprehensive onboarding for new therapists and nurse practitioners.
• Serve as the main point of contact for provider questions, concerns, and technical issues.
• Monitor provider satisfaction and engagement, identifying opportunities for improvement.

Seven Starling is revolutionizing women's behavioral health through our clinically-validated virtual care platform. As a venture-backed, rapidly scaling startup at the forefront of maternal healthcare innovation, they have developed a groundbreaking clinical model that combines specialized therapy, peer support, and medication management to effectively treat perinatal mood disorders.

Contact warm leads and re-engage prospects. Set qualified appointments for licensed loan officers. Update and maintain detailed notes within LOAI CRM.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide.

• Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
• Respond to incoming user inquiries, complaints, feedback, and reports
• Follow operational processes and procedures to address issues and maintain positive user support experience

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N.

Own the day-to-day operations behind the coaching app. Help organize clients’ life and work, managing tasks and scheduling. Act as a warm and empathetic communicator with clients via in-app messaging and email.

Assist World offers 100% remote work opportunities and values its employees with bonuses and raffles.

Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities. Cultivate, recruit, educate, and grow a local community of moderators and implement a conversion funnel to onboard external creators and local users to turn them into active moderators. Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.

Reddit is a community of communities built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet.

• Answer incoming inquiries from patients, answer questions, and schedule appointments
• Make outbound phone calls to patients, pharmacies, and insurance companies
• Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.

• Support Maven’s rapidly growing direct segment with a high level of responsibility and visibility across the team
• Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments
• Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.

Drive successful delivery, execution, and utilization of the Flywire solution for partner institutions. Work with Account Managers to continuously improve and expand client engagement. Help build strong initial product adoption and collaborate in business-as-usual to continue utilization and overall success for each partnership.

Flywire is a global payments enablement and software company that helps clients get paid and their customers pay with ease, no matter where they are in the world.

• Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth
• Be our customers’ trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products.
• Collaborate with the full commercial team to expand customer relationships and execute on growth strategies.

Antenna provides data and analytics for subscription media services in the U.S. They are a small, remote-first team where members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team.

Manage renewals of SaaS based products for LinkedIn Talent solutions. Prepare & deliver key customer moments and meetings across multiple levels in the organisation. Drive Customer growth by proactively identifying opportunities to deliver greater customer value and showcase ROI.

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce.

• Act as a strategic partner to clients in the market intelligence sector.
• Deliver insightful presentations and actionable recommendations to clients.
• Drive adoption of the NIQ platform within client organizations by demonstrating clear ROI.

NIQ delivers the most complete understanding of consumer buying behavior and revealing new pathways to growth.

Own the Twilio Champions brand ambassador program from end-to-end. Design and implement scalable systems for community operations, engagement tracking, and reporting. Manage cross-functional projects, such as community platform enhances, recognition programs, or meetup initiatives.

At Twilio, we’re shaping the future of communications, all from the comfort of our homes, delivering innovative solutions to hundreds of thousands of businesses.

• Build and maintain strong relationships with customer contacts and internal stakeholders.
• Partner with customers to drive engagement, retention, and expansion.
• Guide feature adoption and review new features to help customers achieve success.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software.

• Strengthen Yelp’s revenue retention by providing exceptional customer support.
• Consult and educate current Yelp advertisers via inbound phone queue.
• Highlight clients' investment returns through ad performance metrics.

Yelp connects people with great local businesses. They value diversity and strive to create a welcoming and inclusive environment for their employees.