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The Associate Client Manager is responsible for all client activity and the overall success of NielsenIQ at the customer. This includes delivering analytics and initial recommendations for clients based on the NielsenIQ Solutions and Services assigned to them to deliver on. You'll work successfully across a matrixed organization structure, fully leveraging the service model.

NielsenIQ works with U.S. retailers to help them understand their consumers and to optimize their business down every aisle.

Help customers and prospects evaluate their customer engagement strategy. Recommend solutions that meet their technical and business requirements. Build lasting relationships with your accounts.

SAS is a leader in data and AI, transforming data into intelligence through their software and services for customers worldwide.

In this client-facing role, you will work with digital advertising agency buyers and Life Science companies. You will demonstrate the value that Phreesia could provide to their brands by advertising on our platform. You will generate new business with media buying agencies/AORs/Life Science companies.

Phreesia is committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered.

• Drive growth within our existing customer base in the Mid Market segment.
• Focus on expansion, upsell, and cross-sell opportunities.
• Build and deepen relationships with current customers to maximize value and adoption.

ClickUp is building the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.

• Support customers' efforts to use the platform to drive meaningful impact.
• Contribute to customer onboarding and project management, ensuring timely delivery of high-quality work.
• Translate analytical results into clear, actionable insights using presentations, dashboards, and visualizations to support decision-making.

Epistemix empowers organizations to make smarter decisions by simulating real-world outcomes using synthetic populations.

• Interact directly with customers via phone.
• Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
• Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.

• Source promotional items and create client-ready presentations
• Coordinate all order shipping and logistics to customers
• Communicate with clients regarding schedules, updates, and change orders

DCX is an industry-leading, offshore BPO company that supports growth-minded small and medium-sized businesses in the United States. They equip ambitious US businesses with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.

Sell data-driven research, products, and services to the buy-side investment community. Manage a pipeline of new business from initial conversation to close of sale. Gather market intelligence and contribute to new product development to meet changing client needs.

NielsenIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior.

• Responsible for securing new customers by performing all sales activities and account management, from lead generation, to close, through to fulfillment for prospects.
• Using a consultative selling approach, match NielsenIQ Consumer Panel Services products and services to client needs to achieve total client satisfaction and team financial objectives.
• Execute end-to-end sales process from feasibility analysis; including pricing, negotiating terms, writing proposals, and closing the sale.

NIQ, the world’s leading consumer intelligence company, delivers the most complete understanding of consumer buying behavior. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach with operations in 100+ markets, covering more than 90% of the world’s population.

• Align with internal teams on customers' business priorities and strategies.
• Utilize a data-driven approach to adapt customer success plans and timelines.
• Drive resolution of blockers while accelerating solution implementation.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Support integrated marketing programs, events, and special projects with planning, logistics, and execution.
• Coordinate and manage vertical market campaigns and thought leadership initiatives, ensuring deliverables are completed.
• Assist with reporting and process management, including campaign codes, SOPs, and repository updates (SharePoint, Seismic).

Experian is a global tech company in data and analytics, passionate about unlocking the power of data to transform lives and create opportunities.

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

Customer Support Executives play a vital role in Clearer.io's future success, placing great importance on their customers' success. They will deliver exceptional assistance with top-notch product knowledge and communication skills, always meeting and exceeding customer expectations. They will be the first point of contact when customers have questions, providing swift and expert support via live chat and relying on their logical thinking and in-depth platform knowledge.

Clearer.io reimagines eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.

• Assist clients with planning support and coordination of booking details.
• Provide excellent customer service through email, phone and messaging.
• Maintain accurate client and booking notes within our systems.

Destination Knot is seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care.

Support the Client Experience organization by measuring and analyzing client sentiment across support and digital channels. Own client experience measurement programs end to end, including NPS and other surveys, from analysis through insight generation to support data-informed decision-making. Build clear, compelling insights and narratives by synthesizing complex datasets into actionable recommendations for leadership and cross-functional partners.

Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.

• Proactively contact new users to help them book their first session.
• Reduce friction: explain how therapy on Clearly works and what to expect.
• Drive uptake of special packages, coordinating with Marketing.

Clearly is a mental health platform that makes therapy more accessible, affordable, and effective. They combine personalized sessions with therapists and AI-driven support, offering both professional depth and scalability in a single solution with a network that includes nearly 800 trusted, verified psychotherapists .

Connect with potential clients and schedule appointments for our travel advisors. Help gather basic travel details and ensure a smooth start to each client’s vacation planning process. Reach out to potential clients by phone, email, or messaging.

Destination Knot connects potential clients and schedule appointments for our travel advisors while working from home, helping gather basic travel details.

• Interact directly with customers via phone to assist with order fulfillment and service execution.
• Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
• Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.

• Respond to customer inquiries via various channels with accurate information.
• Troubleshoot technical issues and guide customers through solutions.
• Contribute to the development of Customer Success materials and onboard new clients.

Tali is tackling healthcare’s administrative burden with an AI-powered medical scribe, serving thousands of clinicians across Canada and the US.

• Assist sales personnel by qualifying customer needs and performing pre-demo analysis.
• Provide mentoring and training to peers and other colleagues.
• Stay current on product developments/releases for demos and POCs.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.