Customer Success Analyst

This role involves:

• Understanding customer goals and supporting their use of the platform.
• Contributing to onboarding experiences and project management.
• Engaging to provide initial support and escalating issues as needed.

Requires:

• A creative mindset with a passion for tackling challenges with data.
• Strong communication and project management skills.
• Familiarity with machine learning and data visualization tools.

Plus:

• Bachelor's degree in a relevant field.
• Prior experience in an analytical or customer success role.
• Comfort working in a dynamic environment.