Remote Customer service Jobs • Data

As an Implementation Specialist at Karbon, you'll provide support to customers by way of onboarding, data migration, implementation, and training on the Karbon platform, driving client satisfaction and ensuring that considerable value is realised by clients on our platform in their first 90 days. Karbon is looking for the type of person who enjoys meeting new people, working directly with customers, excel data and solving problems.

In the role of Enterprise Customer Success Manager, you’ll quarterback the relationship with Monte Carlo’s most significant and most strategic customers to help them bring trust to their data, including planning and executing enterprise rollouts, navigating stakeholders and executives, defining and sharing best practices, quantifying and articulating value, nurturing expansion opportunities, and collaborating across product, engineering, sales, and marketing.

Kalibri is seeking a proactive and process-minded Customer Support Manager to lead and evolve our support team during a critical period of growth. The Customer Support Manager will oversee a team of Customer Support Representatives, refine support operations, and drive initiatives that improve response efficiency, automation, and the overall customer experience.

Drive client satisfaction, retention, and growth by ensuring seamless onboarding, building trusted relationships, and proactively managing client needs. Serve as the primary liaison between clients and internal teams to deliver timely, high-quality immigration and relocation solutions, support platform adoption, and identify opportunities for account expansion.

Seeking a Process and Solutions Specialist (Customer Support) to optimize customer support processes and implement innovative solutions. This role champions the voice of the remote customer, ensuring convenience and service quality. Focus is on improving process efficiency and increasing satisfaction through the successful implementation of scalable solutions across retail operations.

As a Customer Success Strategist at Morning Consult, you will be a key partner to a diverse portfolio of clients, ensuring they achieve meaningful outcomes through our syndicated data products and platform. You’ll blend consultative relationship management with product expertise, proactively guiding clients to maximize value and drive business impact. You will manage a portfolio of accounts, develop tailored engagement strategies, and serve as a trusted advisor.

Lead the front line of the customer support team, build and scale systems, processes, and people to serve a rapidly growing customer base. Oversee Team Leads and frontline agents, manage call center partner, and own the operational strategy for delivering fast, effective, and empathetic support.

In this role, you’ll be the primary point of contact for enterprise accounts—ensuring successful delivery of complex datasets, building trusted partnerships, and supporting customers from pilot to full production. You’ll work closely with the Head of Engagement Management and cross-functional teams to deliver value, shape customer outcomes, and identify opportunities for growth.

As a Customer Success Manager, you will help Legion’s customers harness the potential of Intelligent Automation to improve their workforce management strategy. You will build trusted relationships with key customer contacts to ensure Legion’s solutions continue delivering value, driving growth by identifying expansion opportunities, and sharing valuable customer insights with our product and engineering teams.