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As a Customer Service Specialist you will:
- Be an expert in the assigned market sector.
- Drive change for faster reaction to changing market requirements.
- Deliver insightful presentations and actionable recommendations to clients.
Also you will:
- Drive adoption of the NIQ platform within client organizations.
- Educate customers about relevant features for their business needs.
- Identify leads for cross-sell and upsell opportunities.
And:
- Provide feedback to product teams on platform functionality.
- Collaborate with account management during pre-sales and renewals.
- Coordinate internal client services nationally.
NIQ
NIQ delivers the most complete understanding of consumer buying behavior and revealing new pathways to growth.