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Growth and Expansion:
- Drive growth within the mid-market customer base.
- Focus on expansion, upsell, and cross-sell.
- Identify trends and expansion signals.
Customer Engagement:
- Build and deepen relationships with customers.
- Understand evolving business goals and success metrics.
- Deliver presentations and product demos.
Product Expertise and Collaboration:
- Become a product expert.
- Collaborate with Customer Success, Product, and Support teams.
- Ensure a seamless customer experience.
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