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US Unlimited PTO

  • Hold accountability for Unit Renewal and Net Revenue Retention across a portfolio of high-value members.
  • Develop tailored servicing strategies that align offerings to members' evolving business and impact priorities.
  • Establish high standards for account planning, renewal strategies, and member communications.

Account Management Customer Success Strategic Partnerships Salesforce CRM

20 jobs similar to VP, Membership & Community

Jobs ranked by similarity.

$99,665–$144,881/yr
Canada

  • Oversee a portfolio of key accounts and will be responsible for developing and driving strategic initiatives.
  • Develop and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies.
  • Analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They're committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation.

$60,000–$80,000/yr
US

The Community Manager will own and elevate Karbon’s online community for progressive accounting professionals and firm leaders. This role involves managing a hybrid community model, focusing on a public space for accounting professionals and customer-only areas. The role will report to the VP, Industry Relations and Community and partners closely with Marketing, Customer Success and Education, and Product.

Karbon is the global leader in practice management software for growth-minded accounting firms.

$140,000–$170,000/yr
US

Act as the primary liaison between the user community and the product team. Develop and execute strategies to increase awareness, adoption, and active participation within target communities. Plan and execute community events—both virtual and in-person—to foster engagement, strengthen relationships, and grow brand loyalty among members.

System builds software to help the world see and solve anything as a system, starting in healthcare, and is a Public Benefit Corporation driven by purpose and values.

$120,000–$140,000/yr
US

  • Design, launch, and manage a scalable channel partner program that aligns with company goals.
  • Identify and recruit qualified partners into the SwiftConnect reseller program.
  • Maintain an accurate and up-to-date sales pipeline, ensuring timely tracking of opportunities, renewals, and expansion efforts.

SwiftConnect is looking for a Channel Business Manager to grow and manage their network of resellers.

US Europe India

This is an expansion-focused role where you drive product adoption and grow revenue across a portfolio of accounts. You will uncover whitespace opportunities and lead upsell, cross-sell, and renewal discussions. Collaborate with CSMs to strengthen retention and expansion strategy and work cross-functionally with Product, Marketing, and Sales to influence strategy and improve customer experience.

They are a fast-growing SaaS company helping businesses connect the physical and digital worlds through modern technology.

Europe

Own the Twilio Champions brand ambassador program from end-to-end. Design and implement scalable systems for community operations, engagement tracking, and reporting. Manage cross-functional projects, such as community platform enhances, recognition programs, or meetup initiatives.

At Twilio, we’re shaping the future of communications, all from the comfort of our homes, delivering innovative solutions to hundreds of thousands of businesses.

North America South America

  • Own a portfolio of strategic and enterprise customer relationships, driving adoption, retention, and renewals.
  • Serve as a trusted partner to senior executives and operations leaders, aligning our platform with their business objectives.
  • Build and refine strategic account playbooks, processes, and success frameworks as we continue to scale.

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.

$134,000–$166,571/yr
US

  • Lead the Customer Success team, providing mentorship and professional development.
  • Design and deliver onboarding programs and training sessions for smooth product adoption.
  • Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Build and maintain strong relationships with customer contacts and internal stakeholders.
  • Partner with customers to drive engagement, retention, and expansion.
  • Guide feature adoption and review new features to help customers achieve success.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software.

$70,000–$78,000/yr
US

Cultivate high-level relationships and act as trusted advisor for restaurant groups/Strategic Accounts. Lead client retention efforts and overcome strategic objections. Meet and exceed assigned monthly and quarterly retention and revenue goals.

OpenTable, part of Booking Holdings, Inc., is an industry leader helping restaurants thrive with technology that empowers them to focus on their team, guests, and bottom line.

$137,000–$209,000/yr
US Canada

Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.

US Unlimited PTO

  • Own the overall health, retention, and growth of assigned accounts; serve as the primary point of contact, coordinating across internal teams to ensure consistent delivery, clear communication, and alignment with customer goals.
  • Build and maintain trusted relationships with executive, clinical, operational, and technical stakeholders across enterprise healthcare organizations; develop a deep understanding of customers’ strategic priorities, success criteria, and organizational dynamics to guide long-term partnership and value realization.
  • Create and maintain account plans that include success metrics, KPIs, renewal timelines, and expansion strategies; use data and analytics to monitor performance, identify optimization opportunities, and inform proactive engagement.

Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021, Zus partners with HIEs and other data networks to aggregate patient clinical history.

$220,500–$245,000/yr
US Canada

  • Define and execute the roadmap for Partner Powered Wallet solutions, aligning with enterprise goals and market dynamics.
  • Drive new business development and manage existing accounts, tailoring partner solutions to meet client needs.
  • Build and nurture strategic relationships with key partners to expand wallet capabilities and drive mutual growth.

As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

US

  • Manage, mentor, and develop a team of Customer Account Managers to meet and exceed revenue targets.
  • Drive and exceed team performance across key KPIs: Gross Dollar Retention (GDR), logo retention, and expansion revenue.
  • Develop and implement strategies to expand Redwood’s footprint within existing accounts and accelerate revenue growth.

Redwood Software provides full stack automation fabric solutions for mission-critical business processes with a SaaS-based composable automation platform specifically built for ERP. They empower you to orchestrate, manage and monitor your workflows across any application, service or server with confidence and control.

US 12w maternity

  • Act as the primary owner for national-scale residential solar financiers and O&M providers.
  • Lead, mentor, and scale the Residential Client Success Management (CSM) team.
  • Collaborate with internal technical and financial teams to ensure client portfolios meet performance guarantees.

Omnidian, Inc. is a fast-growing tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. With passionate teams and innovative technology, they are building a more sustainable future and creating an amazing customer experience.

$75,000–$85,000/yr
US 4w PTO 8w paternity

  • Own and manage strategic relationships with high-value K-12 accounts.
  • Develop and execute strategic account plans that align with client goals.
  • Drive adoption and value realization of EDU solutions, providing guidance on best practices.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

$100,000–$120,000/yr
Canada US

  • Own and scale the partner ecosystem across strategy, recruitment, onboarding, activation, engagement, and performance.
  • Curate and grow a vetted network of affiliates, creators, influencers, and strategic partners.
  • Drive rapid partner activation, with a focus on getting partners live within days, not weeks.

SaaS Talent is a recruiting, business development, and growth partner with over 20 years of experience in SaaS and Hi-Tech that helps businesses scale and transform. They've collaborated with over 100 companies, assisting them in streamlining sales, marketing, and operations, as well as securing funding.

$134,000–$166,571/yr
US

  • Lead a high-performing team dedicated to client satisfaction, retention, and growth.
  • Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
  • Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

Manage and grow a portfolio of enterprise clients, driving meaningful software expansion and business impact. Be the primary strategic contact for accounts, combining consultative relationship-building with proactive growth initiatives. Identify opportunities, navigate complex deal processes, and execute strategic account plans.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

$115,000–$161,500/yr
US Canada

Build strong working relationships with customers, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals and workflows to guide them toward meaningful wins. Bring clear, organized customer insights back to the business to help improve our product and processes.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust and transparency.