Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.
Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.
Lead a high-performing team dedicated to client satisfaction, retention, and growth.
Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Be the strategic liaison for clients and McFadyen Digital.
Shape and execute our client partnership vision and influence revenue.
Collaborate with the senior executive team and cross-functional stakeholders to achieve goals.
McFadyen Digital is a leading global ecommerce advisor and implementor. During their 37 years in business, they’ve digitally enabled over 300 enterprise clients, including 10% of the Fortune 500. For many years they have been certified as a “Great Place to Work” which is attributed to their great team of several hundred employees.
The Senior Vice President, Client Success ensures clients receive best in class service through exceptional delivery of Ventra Health’s service line. This position will have a dual reporting structure. They will deliver leadership, vision, and strategy to the client success team. They will also establish, engage, and manages key client relationships.
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology.
Maintains relationship with client to strategic support and direction. Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget. Primary contact between the client and internal agency team, working to ensure brand/medical education strategy is effectively communicated and understood by team members.
At Avalere Health, we ensure every patient is identified, treated, supported, and cared for.
Lead the LAC Client Success Team by hiring, mentoring, and managing Client Success Managers. Drive Client Outcomes & Product Adoption, ensuring clients onboard effectively and adopt Pismo’s solutions. Champion Client Advocacy by building strong executive relationships and promoting client success stories.
Pismo, founded in 2016, provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build solutions.
Drive the growth of new business and expand client relationships across the residential housing and development sector. Lead sales initiatives for digital solutions and listings services, collaborating with regional leadership to implement strategic plans and maximize market presence. Manage the full sales cycle from prospecting to closing.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.
Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.
CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.
Hold accountability for Unit Renewal and Net Revenue Retention across a portfolio of high-value members.
Develop tailored servicing strategies that align offerings to members' evolving business and impact priorities.
Establish high standards for account planning, renewal strategies, and member communications.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead and develop a high-performing Client Delivery Manager team. Define and drive the client delivery strategy. Collaborate cross-functionally with Product, Engineering, and Operations leaders.
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.
Develop a deep understanding of the Addepar platform and be able to apply it to clients’ requirements, industry challenges, and goals.
Develop success plans for a pool of clients, supporting critical client metrics to drive adoption and identify optimization and cross-selling opportunities.
Advocate for clients, building strong working relationships with cross-functional teams to ensure client success
Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. With client presence in more than 50 countries, Addepar's platform aggregates portfolio, market and client data for over $8 trillion in assets.
Own and nurture customer relationships, serving as the primary point of contact.
Drive gross revenue retention by proactively managing an assigned book of business.
Increase product adoption and value realization, ensuring customers fully leverage the platform’s features.
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Their SaaS solution enables enterprises to leverage their existing infrastructure systems and automate processes.
Manage, mentor, and develop a team of Customer Account Managers to meet and exceed revenue targets.
Drive and exceed team performance across key KPIs: Gross Dollar Retention (GDR), logo retention, and expansion revenue.
Develop and implement strategies to expand Redwood’s footprint within existing accounts and accelerate revenue growth.
Redwood Software provides full stack automation fabric solutions for mission-critical business processes with a SaaS-based composable automation platform specifically built for ERP. They empower you to orchestrate, manage and monitor your workflows across any application, service or server with confidence and control.