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Latin America

Lead the LAC Client Success Team by hiring, mentoring, and managing Client Success Managers. Drive Client Outcomes & Product Adoption, ensuring clients onboard effectively and adopt Pismo’s solutions. Champion Client Advocacy by building strong executive relationships and promoting client success stories.

SaaS Fintech CRM SQL APIs

20 jobs similar to Senior Director, Client Success

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Latin America

  • Lead the Key Account Management function across the Latam region.
  • Mentor and develop team members.
  • Build and maintain strong relationships with key clients.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$134,000–$166,571/yr
US

  • Lead the Customer Success team, providing mentorship and professional development.
  • Design and deliver onboarding programs and training sessions for smooth product adoption.
  • Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

North America South America

  • Own a portfolio of strategic and enterprise customer relationships, driving adoption, retention, and renewals.
  • Serve as a trusted partner to senior executives and operations leaders, aligning our platform with their business objectives.
  • Build and refine strategic account playbooks, processes, and success frameworks as we continue to scale.

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.

$134,000–$166,571/yr
US

  • Lead a high-performing team dedicated to client satisfaction, retention, and growth.
  • Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
  • Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
  • Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
  • Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.

CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.

$171,180–$212,200/yr
North America Canada

  • Produce new business with ServiceNow's largest existing accounts (Amazon).
  • Oversee executive relationship management for assigned accounts.
  • Lead virtual teams in supporting esteemed clients.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$153,000–$225,000/yr
US Unlimited PTO 3w maternity 1w paternity

  • Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
  • Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
  • Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.

Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.

EMEA

Act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. Manage the full customer lifecycle—from onboarding and activation to expansion and renewal. Collaborate with cross-functional teams to drive adoption, optimize processes, and align platform capabilities with client goals.

This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure your application is reviewed quickly.

Latin America

  • Driving business growth by developing new client relationships and nurturing existing accounts.
  • Designing tailored solutions, proposals, and pricing strategies that meet client needs.
  • Managing the full client lifecycle, ensuring seamless delivery and value creation.

This position is posted by Jobgether on behalf of a partner company.

LATAM

Spearhead the commercial strategy and operations in one of the most significant markets of LATAM. Execute the go-to-market strategy for Brazil, aligned with LATAM objectives, focus on Tier-1 banks and strategic accounts. Build and maintain executive-level relationships with key stakeholders in financial institutions.

Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.

North America

In this role, you will lead a team of Customer Success Engineers responsible for quickly removing customer blockers and improving the experience for all customers. The team serves as the technical backbone of the customer journey, ensuring fast, accurate resolution of issues from pre-sale through post-sale. You will combine technical depth with strong people leadership to build a team that operates efficiently, communicates clearly, and relentlessly removes friction for our customers.

Hightouch is the modern AI platform for marketing and growth teams that allows marketers to create content, plan campaigns, and execute strategies.

North America 4w PTO

Own elevated client experience processes including design, project management and implementation. Empower a motivated team of client experience associates and team leads to deliver an amazing client experience. Act as the subject matter expert for your assigned client experiences and work to continuously improve the employee and client experience.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.

US Unlimited PTO

  • Lead a team responsible for driving adoption, value, and retention across Vanta’s partner ecosystem.
  • Develop scalable processes and coach a high-performing team.
  • Collaborate with cross-functional stakeholders across Sales, Product, Support, Operations, and Partnerships.

Vanta helps businesses earn and prove trust by empowering companies to practice better security and prove it with ease.

US

The Senior Vice President, Client Success ensures clients receive best in class service through exceptional delivery of Ventra Health’s service line. This position will have a dual reporting structure. They will deliver leadership, vision, and strategy to the client success team. They will also establish, engage, and manages key client relationships.

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology.

US Canada

  • Lead, coach, and develop a team of Customer Success Managers, fostering a culture of accountability, innovation, and customer focus.
  • Inspire and guide the team into a new, proactive Customer Success model centered on customer outcomes and results.
  • Drive a shift from reactive issue management to proactive engagement, risk identification, and value realization.

Magnet Forensics is a global leader in developing digital investigative software. They serve thousands of customers globally and have employees based around the world, focused on innovation and customer satisfaction with a supportive team environment.

US Canada EMEA

  • Design and operationalize a scalable, data-informed Customer Success strategy.
  • Lead the Customer Success Management and Renewals teams.
  • Drive improvements in product adoption, utilization, and customer satisfaction.

At 1Password, we’re building the foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure.

Latin America

Lead the development of loyalty and retention strategies that drive long term customer value for clients. Own the end to end strategic process, from diagnosing loyalty challenges, to designing programs, propositions and membership structures. Work closely with CRM, data, and technology teams to translate loyalty strategies into actionable plans.

Massive Rocket is a high-growth Braze & Snowflake agency connecting digital marketing teams with product and engineering units.

US

Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.

Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.

$150,000–$190,000/yr
US Canada Unlimited PTO

  • Own the full sales cycle, from prospecting to close.
  • Identify and engage fintechs that align with our embedded banking solutions.
  • Build strong relationships with product, engineering, compliance, and executive stakeholders.

Synctera is powering the future of FinTech by helping companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products.

US

  • Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans.
  • Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps).
  • Champion adoption of HighLevel’s AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness.

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.