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Customer Success Management:

  • Partner with largest, complex customers as they scale.
  • Own the full post-sale relationship for a portfolio of strategic accounts.
  • Drive adoption, retention, and growth across accounts.

Key Responsibilities:

  • Serve as a trusted advisor to senior stakeholders.
  • Ensure teams get measurable value from the platform.
  • Empowered to shape how Canals serces top customers.

Impactful Contributions:

  • Contribute to systems and process formation.
  • Champion a customer-first mindset.
  • Shape product direction with enterprise feedback.

Canals

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.

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