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Dragos
Dragos
13 open remote positions
Dragos provides cybersecurity solutions for industrial organizations, protecting critical infrastructure like power grids and water systems. They are a remote-first company with a mission-driven culture focused on authenticity, transparency, and trust.
Salary Distribution
10 of 13 jobs
Benefits Overview
7 of 13 jobs
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Open Positions
Serve as the primary contact for support requests, triaging cases by severity and resolving common issues. Use AI tools to work cases faster while verifying output and maintaining ownership. Document cases thoroughly and contribute to the knowledge base using KCS practices.
Linux
Networking
Technical Support
Troubleshooting
Communication
Design and implement robust, testable, high-performance systems and tools in Rust. Optimize existing software architectures to enhance speed and efficiency. Actively participate in all phases of the development lifecycle, including debugging and optimization.
Rust
Postgres
Elasticsearch
Kubernetes
Docker
Lead advanced penetration tests and adversary emulation in ICS/OT environments, performing hands-on exploitation of customer networks and systems. Conduct deep technical analysis of network data to identify attack paths and vulnerabilities, while researching threat actor TTPs. Deliver clear reports and briefings to customers, mentor team members, and contribute to the OT security community.
Penetration Testing
Lead cross-team incident triage for high-impact customer outages, coordinating Engineering, Product, and Customer Experience response and contributing to root cause analysis. Develop and maintain observability for cloud-hosted customer deployments by building and refining system monitors, dashboards, and alerting. Serve as the senior escalation point for complex support cases in EMEA, working cases that involve deep platform internals and unusual failure modes.
Kubernetes
Linux
Elasticsearch
PostgreSQL
Develop and manage a tiered partner marketing strategy aligned to Dragos's partner ecosystem, driving pipeline through co-marketing and MDF programs. Own the MDF program strategy, ensuring funds are deployed on high-impact activities with clear ROI tracking and reporting. Build strong relationships with partner marketing counterparts to expand co-marketing collaboration and increase partner-led pipeline.
Partner Marketing
B2B Marketing
HubSpot
Salesforce
Serve as a trusted advisor to industrial clients, driving adoption and aligning solutions with operational and security goals. Manage customer retention, health metrics, and success plans to minimize churn and identify expansion opportunities. Collaborate cross-functionally with sales, technical teams, and professional services to ensure seamless customer experience.
Customer Success
Account Management
Cybersecurity
Enterprise SaaS
Own the complete endpoint lifecycle across all platforms, including provisioning, configuration, EDR coverage, and decommissioning. Lead endpoint-focused incident response, develop runbooks, and optimize detection and response policies to reduce noise. Establish and manage the endpoint patching program, administer MDM for corporate and BYOD devices, and build automation for configuration management.
EDR
Endpoint Management
MDM
Scripting
Vulnerability Management
Own and evolve the product vision and strategy for Dragos Platform integrations, prioritizing based on customer demand and market trends. Drive development and management of dragos-developed and partner-developed integrations, maintaining accurate documentation and governance. Build and maintain strong relationships with technology partners, guiding them through the onboarding process and ensuring program alignment.
Product Management
API
Cybersecurity
Cross-functional Leadership
Partner Relationship Management
Deliver instructor-led and virtual training to security teams at customer organizations, covering the Dragos Platform and OT/ICS security concepts. Facilitate lab-intensive courses on threat detection, vulnerability management, and incident response for experienced engineers and analysts. Collaborate with product and threat intelligence teams to keep course content current with platform releases and real-world threats.
Technical Training
Threat Detection
Incident Response
Lead market segmentation, ICP definitions, and frameworks to align GTM organization around a clear winning strategy. Drive launches for major product releases and strategic initiatives, ensuring flawless cross-functional execution. Build world-class sales and partner enablement programs, from persona-based messaging to competitive intelligence.
Product Marketing
Go-to-Market Strategy
Cybersecurity
Cross-functional Leadership
Own and meet sales revenue targets for the Japan region across multiple industry sectors. Build and nurture strong relationships with key stakeholders in the OT cybersecurity space. Represent Dragos at industry conferences, trade shows, and forums.
Sales
Business Development
Cybersecurity
Channel Sales
Deploy and maintain endpoint detection and response agents across Windows, macOS, and Linux, coordinating updates and patches through change control. Configure and optimize AI-assisted detection automations and prevention policies to maximize security platform coverage. Manage vulnerability scanning schedules and asset tagging, partnering with teams to provide remediation data and configuration recommendations.
Vulnerability Management
Manage a distributed team of 4 IT support specialists across time zones, setting performance expectations and escalation protocols. Drive support metrics improvement (MTTR, SLA, CSAT) and implement automation and AI tools to reduce manual workload. Own the full IT employee lifecycle including onboarding, offboarding, hardware management, and proactive support operations.
IT Support
Team Management
Automation
AI Tools