Dragos is a global leader in OT/ICS cybersecurity, using technology, threat intelligence, and expert services to protect critical infrastructure. It is a remote-first team spanning North America, Europe, Middle East, and APAC, built on trust and transparency.
Salary Distribution
7 of 7 jobs
$51,800
Min
$96,875
25th
$114,364
Median
$123,155
75th
$145,000
Max
Benefits Overview
5 of 7 jobs
Equity
(5)
Comprehensive Benefits
(3)
Benefits
(1)
Remote Work
(1)
Serve as the primary contact for customer support requests via email, chat, phone, and ticketing while documenting each case thoroughly.
Triage and resolve common issues in OT environments with AI tools and documented solutions, escalating complex cases to Tier 2/3 while retaining ownership.
Participate in weekend on-call rotation and contribute to the knowledge base using KCS practices.
Design, deploy, and maintain GCP infrastructure, including Compute Engine, GKE, Cloud Storage, IAM, and Cloud Interconnect, following well-architected principles.
Automate provisioning using Terraform, implement IAM best practices, and partner on security audits and hardening.
Monitor performance, availability, and cost, and support cross-cloud and on-premises networking as needed.