The Senior Vice President, Client Success ensures clients receive best in class service through exceptional delivery of Ventra Health’s service line. This position will have a dual reporting structure. They will deliver leadership, vision, and strategy to the client success team. They will also establish, engage, and manages key client relationships.
Looking for a Vice President (VP) of Account Management in North Carolina. Responsible for client satisfaction, retention, and growth. Develop and execute account strategies that enhance client relationships, drive revenue expansion, and optimize service delivery
This position is posted by Jobgether on behalf of a partner company.
Maintains relationship with client to strategic support and direction. Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget. Primary contact between the client and internal agency team, working to ensure brand/medical education strategy is effectively communicated and understood by team members.
At Avalere Health, we ensure every patient is identified, treated, supported, and cared for.
Lead a high-performing team dedicated to client satisfaction, retention, and growth.
Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
The Executive Director, Strategic Client Engagement will lead high-impact initiatives to drive revenue growth, strengthen client relationships, and expand market presence. Focuses on building and maintaining senior-level partnerships, guiding strategic proposals, and aligning services with client objectives. Requires a balance of commercial insight, scientific understanding, and leadership skills to deliver innovative solutions and facilitate cross-functional collaboration.
This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.
Lead and develop a high-performing Client Delivery Manager team. Define and drive the client delivery strategy. Collaborate cross-functionally with Product, Engineering, and Operations leaders.
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.
Lead and scale strategic relationships with key partners while driving operational excellence. Build executive-level relationships and represent partner needs internally. Design, implement, and improve processes, influencing senior stakeholders to drive outcomes.
Rula is a remote-first company that believes that mental health is just as important as physical health and aims to create a world where mental health is embraced.
Act as the primary owner for national-scale residential solar financiers and O&M providers.
Lead, mentor, and scale the Residential Client Success Management (CSM) team.
Collaborate with internal technical and financial teams to ensure client portfolios meet performance guarantees.
Omnidian, Inc. is a fast-growing tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. With passionate teams and innovative technology, they are building a more sustainable future and creating an amazing customer experience.
Own and drive Customer Success’s most critical operational and strategic initiatives end-to-end.
Optimize processes, workflows, and systems to ensure scalability while maintaining a high-quality customer experience.
Manage and develop a world-class team of Customer Success Operations leaders, fostering a collaborative and high-performing culture.
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors and has 1,000+ enterprise clients.
Own a portfolio of complex mid-market accounts ensuring clients achieve measurable outcomes.
Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering physician-led multidisciplinary care across all 50 states. They are using technology-driven, patient-centric solutions, and transforming how organizations address cancer to improve outcomes.
Lead the LAC Client Success Team by hiring, mentoring, and managing Client Success Managers. Drive Client Outcomes & Product Adoption, ensuring clients onboard effectively and adopt Pismo’s solutions. Champion Client Advocacy by building strong executive relationships and promoting client success stories.
Pismo, founded in 2016, provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build solutions.
Own strategic, lasting relationships with external partners at leading health plans across the country. Partner cross-functionally with internal teams including sales and product to unblock growth at a state level. Coach a team of talented Associate Principals and Leads, helping develop their skills and accelerating their growth.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Function as the strategic lead for Strategic clients, conveying and delivering Headspace’s value while building strong, referenceable relationships.
Develop a deep understanding of each client’s business needs, strategic priorities, and challenges, helping them succeed with Headspace.
Independently develop and execute strategic account plans that align with client business objectives, retention goals, and Headspace’s growth strategy.
Headspace provides access to lifelong mental health support, combining evidence-based content, clinical care, and innovative technology. They aim to help millions of members around the world get effective, personalized, and accessible mental health support.
This role will serve as a trusted advisor to the customer, ensuring a deep knowledge of the customers’ business enabling us to provide value added solutions. Customer Success Managers for Health Plan ensure optimal adoption of Collective Medical’s technology, align our product’s capabilities with organizational goals, and maintain long term strategic relationships. Own strategic partnerships with clients, acting as the primary point of contact
As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
Drive market growth across Texas and expand client base within the TPA and broker ecosystem. Shape and execute Nomi’s go-to-market strategy, and drive revenue through innovative healthcare fintech solutions. Build and maintain executive-level relationships with key decision-makers in the healthcare benefits ecosystem.
Nomi Health delivers disruptive healthcare solutions, in partnership with like-minded employers, public sector organizations, advisors (brokers/consultants), and payers/TPAs.
Own the process to retain and upsell Garner's largest clients.
Serve as the main point of contact and trusted strategic advisor for client executives.
Monitor overall client health and execute strategic plans to proactively address key account risks.
Garner Health is revolutionizing healthcare by evaluating doctor performance and incentivizing high-quality care. They've experienced rapid growth, doubling revenue annually, and cultivate a unique, award-winning culture focused on teamwork, trust, autonomy, and individual growth.
Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.
Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.
CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.
Partner with Sales Leadership to define and execute the regional strategic deals and growth strategy.
Build and lead a strategy and value advisory team, focusing on recruiting, mentoring, and developing high-caliber talent.
Foster a community of collaboration and knowledge sharing, working across internal functions to ensure consistent messaging and direction.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Owns and delivers joint customer success plan, to help build, grow, and expand client relationships.
Act as a Trusted Advisor and Business Partner, providing strategic guidance and a “path to value” to customer Executive Leadership.
Leverage PointClickCare customer success methodology that provides a prescriptive relationship management experience.
PointClickCare is a healthcare technology company. They provide solutions for the long-term and post-acute care industry, helping healthcare providers manage patient data and improve care outcomes. No information on size or company culture is provided in the job description.