VP of Customer Success
Benefits
Unlimited PTO
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Role:
- Lead Customer Success Operations and Strategy.
- Own strategic initiatives and scalable processes.
- Optimize processes and systems.
Team:
- Lead a Customer Success Operations team.
- Partner with Sales, Marketing, Product, and Finance.
- Align priorities and ensure Customer Success is equipped to scale.
What you'll be doing:
- Drive critical initiatives end-to-end.
- Optimize processes and systems for scalability.
- Define, track, and report on key performance metrics.
Sword Health
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors and has 1,000+ enterprise clients.