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The Customer Account Manager drives revenue growth by building and managing strategic accounts and long-term client relationships. Focus on new business development, up-selling, and cross-selling to existing clients. Position Redwood as a business partner, addressing client goals within Digital, Business & Technology transformation areas.

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes.

• Lead, coach, and develop a team of Customer Success Managers.
• Drive a shift from reactive issue management to proactive engagement.
• Collaborate with various teams to deliver a unified customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
• Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
• Conduct strategic success planning, stakeholder mapping, and executive business reviews.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.

• Lead a high-performing team dedicated to client satisfaction, retention, and growth.
• Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
• Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Manage a portfolio of existing accounts and drive the success of innovative products.
• Build and nurture positive relationships with customers, understanding their needs.
• Develop account strategies that align with customer goals and ensure long-term success.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Be an integral leader driving results for a top company priority.
• Build a high performing sales team.
• Learn from the front to enhance our customers’ and employees’ experiences.

SevenRooms is reshaping the hospitality industry by helping restaurant operators take control of their guest relationships. They are a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality and its supporting technology.

• Lead, coach, and develop a team of Customer Success Managers, fostering a culture of accountability, innovation, and customer focus.
• Inspire and guide the team into a new, proactive Customer Success model centered on customer outcomes and results.
• Drive a shift from reactive issue management to proactive engagement, risk identification, and value realization.

Magnet Forensics is a global leader in developing digital investigative software. They serve thousands of customers globally and have employees based around the world, focused on innovation and customer satisfaction with a supportive team environment.

This is an expansion-focused role where you drive product adoption and grow revenue across a portfolio of accounts. You will uncover whitespace opportunities and lead upsell, cross-sell, and renewal discussions. Collaborate with CSMs to strengthen retention and expansion strategy and work cross-functionally with Product, Marketing, and Sales to influence strategy and improve customer experience.

They are a fast-growing SaaS company helping businesses connect the physical and digital worlds through modern technology.

• Develop new and existing accounts within defined territory.
• Establish and deliver a sales strategy which outlines a roadmap to quota attainment.
• Conduct sales forecasting, lead generation, and strategic relationship development.

Jobgether is a platform that uses AI-powered matching to quickly and fairly review job applications. They connect top-fitting candidates with hiring companies, promoting efficiency and objectivity in the recruitment process.

In this role, you will lead a team of Customer Success Engineers responsible for quickly removing customer blockers and improving the experience for all customers. The team serves as the technical backbone of the customer journey, ensuring fast, accurate resolution of issues from pre-sale through post-sale. You will combine technical depth with strong people leadership to build a team that operates efficiently, communicates clearly, and relentlessly removes friction for our customers.

Hightouch is the modern AI platform for marketing and growth teams that allows marketers to create content, plan campaigns, and execute strategies.

• Lead the Customer Success team, providing mentorship and professional development.
• Design and deliver onboarding programs and training sessions for smooth product adoption.
• Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Collaborate with company leadership to develop and implement strategic sales plans to drive business objectives.
• Maintain and enhance relationships with the existing customer base to ensure continued satisfaction and loyalty.
• Achieve or surpass the assigned revenue quota, contributing to the company's financial goals.

Secureframe is revolutionizing cybersecurity compliance and is recognized as one of the industry's most innovative and trusted providers. They have a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.

• Drive customer loyalty, retention, and revenue growth.
• Build strong, strategic client relationships through high-quality service delivery.
• Partner with sales team to support service lines and manage customer success within assigned accounts.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.

Manage and grow a portfolio of enterprise clients, driving meaningful software expansion and business impact. Be the primary strategic contact for accounts, combining consultative relationship-building with proactive growth initiatives. Identify opportunities, navigate complex deal processes, and execute strategic account plans.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

Responsible for managing, retaining, and expanding relationships with QAD Redzone’s existing customer accounts. Focuses on ensuring customer satisfaction, driving adoption of Redzone modules, and uncovering new revenue opportunities through expansions, upsells, and renewals. Acts as a trusted advisor, partnering closely with Customer Success, Implementation & Coaching, Development/Engineering and executive stakeholders.

QAD Redzone helps manufacturers make more stuff for less while greatly improving the employee experience by combining exceptional software and world class coaching.

• Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
• Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
• Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.

Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.

• Take ownership of a portfolio of existing customers, driving commercial strategy and sales to increase revenue.
• Collaborate with Customer Success, Product, and Marketing teams to execute account strategies and identify new revenue opportunities.
• Lead the commercial sales process, from prospecting to deal closure.

Wayvia helps top brands stay ahead using AI, data, and innovation to shape the future of commerce. They foster a curious, collaborative, and supportive team environment.

As a District Customer Success Manager, you will be the driving force behind the success and growth of a portfolio of strategic school districts. You will cultivate strong, lasting partnerships that maximize engagement, retention, and revenue expansion. Responsible for accurate weekly forecasting, conducting thorough deal reviews, and serving as a subject matter expert within your assigned territory.

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids.

• Renew, upsell, and cross-sell to existing customers, positioning Firstup's value proposition.
• Cultivate deep relationships with senior executives at the Director, SVP, and VP levels.
• Partner with the Customer Experience Team to ensure customer adoption and success with the Firstup platform.

Firstup's mission is to improve the employee experience at every moment that matters, large and small.

• Lead, mentor, and coach a high-performing team of Enterprise and Strategic CSMs.
• Partner with CSMs to develop and execute comprehensive success plans for each Enterprise and Strategic account, focusing on executive alignment, value realization, and risk mitigation.
• Systematically gather and communicate customer feedback and insights to Product and Engineering teams to influence the product roadmap and drive innovation.

Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. They are trusted by Fortune 500 companies and businesses of all sizes across industries and are committed to excellence, delivering the highest quality in every aspect of their work.