New Customer Success Manager (Midwest)

BrainPOP

Remote regions

US

Salary range

$70,000–$90,000/year

Benefits

Job Description

Account Management:

  • Own end-to-end success, from onboarding to renewal.
  • Serve as the primary relationship manager and expertly guide partners during onboarding.
  • Maintain communication with leaders to foster utilization and gather feedback.

Growth and Strategy:

  • Proactively identify growth opportunities, initiate strategic conversations to expand adoption.
  • Develop strategic account-based growth plans that consider potential risks.
  • Partner closely with teams to drive renewals and identify account growth opportunities.

Expertise and Collaboration:

  • Develop comprehensive expertise in BrainPOP's products.
  • Collaborate with team members to develop innovative strategies for leveraging internal tools.
  • Communicate key observations to inform future product development.

About BrainPOP

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids.

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