As a District Customer Success Manager, you will be the driving force behind the success and growth of a portfolio of strategic school districts. You will cultivate strong, lasting partnerships that maximize engagement, retention, and revenue expansion. Responsible for accurate weekly forecasting, conducting thorough deal reviews, and serving as a subject matter expert within your assigned territory.
Drive successful district implementations through onboarding, check-in calls, and renewal preparation. Design and deliver professional learning tailored to teachers, coaches, and administrators. Understand district needs and navigate complex discussions with empathy and confidence.
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere, offering free supplemental learning content and practice.
Build and manage relationships with customers guiding them through onboarding and implementation.
Serve as the primary contact for customers delivering a value-driven customer journey.
Collaborate to drive adoption, retention, and expansion by crafting success plans.
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning.
Manage a portfolio of existing accounts and drive the success of innovative products.
Build and nurture positive relationships with customers, understanding their needs.
Develop account strategies that align with customer goals and ensure long-term success.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own GRR and NRR for the AMS region, delivering improved adoption, renewals, and value realization.
Bring rigor to forecasting, renewals, adoption scoring, and account coverage.
Collaborate with Sales, Renewals, Product, Engineering, Marketing, and Enablement to drive account growth, forecast accuracy, product feedback, and customer adoption programs.
Wrike is a powerful work management platform designed for collaboration and productivity. They provide a single place to manage work, increase productivity, and allow people to focus on meaningful tasks, and are trusted by 20,000+ businesses worldwide employing over 900 innovative individuals.
Owns and delivers joint customer success plan, to help build, grow, and expand client relationships.
Act as a Trusted Advisor and Business Partner, providing strategic guidance and a “path to value” to customer Executive Leadership.
Leverage PointClickCare customer success methodology that provides a prescriptive relationship management experience.
PointClickCare is a healthcare technology company. They provide solutions for the long-term and post-acute care industry, helping healthcare providers manage patient data and improve care outcomes. No information on size or company culture is provided in the job description.
As a Customer Success Manager, build and maintain strong relationships with customers to ensure their success and satisfaction. You’ll drive product adoption, identify growth opportunities, and serve as a trusted advisor. Collaborate with teams to drive renewals, identify cross-sell/upsell opportunities, and increase retention.
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.
Be the driver in the region working to help expand Khan Academy Districts partnerships with states, schools and school districts in the Southeast, primarily focusing on Georgia, Kentucky, Tennessee, Missouri, Alabama, and Mississippi. Through outbound lead generation, set meetings with target customers in order to demonstrate the value of Khan Academy’s products and services including Khanmigo, their industry leading Artificial Intelligence based student tutor and teaching assistant. Meet monthly and yearly sales targets, while tracking and reporting on status of all current leads, both in Salesforce and in weekly Marketing and Sales team meetings.
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere.
Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
Conduct strategic success planning, stakeholder mapping, and executive business reviews.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.
Lead, coach, and develop a team of Customer Success Managers.
Drive a shift from reactive issue management to proactive engagement.
Collaborate with various teams to deliver a unified customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
This is an expansion-focused role where you drive product adoption and grow revenue across a portfolio of accounts. You will uncover whitespace opportunities and lead upsell, cross-sell, and renewal discussions. Collaborate with CSMs to strengthen retention and expansion strategy and work cross-functionally with Product, Marketing, and Sales to influence strategy and improve customer experience.
They are a fast-growing SaaS company helping businesses connect the physical and digital worlds through modern technology.
Lead a high-performing team dedicated to client satisfaction, retention, and growth.
Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Manage, mentor, and develop a team of Customer Account Managers to meet and exceed revenue targets.
Drive and exceed team performance across key KPIs: Gross Dollar Retention (GDR), logo retention, and expansion revenue.
Develop and implement strategies to expand Redwood’s footprint within existing accounts and accelerate revenue growth.
Redwood Software provides full stack automation fabric solutions for mission-critical business processes with a SaaS-based composable automation platform specifically built for ERP. They empower you to orchestrate, manage and monitor your workflows across any application, service or server with confidence and control.
Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries, experiencing a remote-first culture.
Collaborate with company leadership to develop and implement strategic sales plans to drive business objectives.
Maintain and enhance relationships with the existing customer base to ensure continued satisfaction and loyalty.
Achieve or surpass the assigned revenue quota, contributing to the company's financial goals.
Secureframe is revolutionizing cybersecurity compliance and is recognized as one of the industry's most innovative and trusted providers. They have a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.
Developing strong, positive relationships with customers, guiding them through a positive post-sales experience from onboarding to renewal, and proactively engage with them to help them realize the maximum value of Red Canary.
Partnering with sales on customer renewals and identifying opportunities for upsell and cross-sell of additional products and services.
Monitoring for and mitigate customer risk, champion customer needs with technical and sales teams, and conducting regular executive business reviews to ensure satisfaction, value realization, and retention.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users.
Prospect for new opportunities and qualify them according to the sales process.
Effectively present compelling ROI propositions to customer stakeholders across varying teams.
Diligently input sales activity in CRM and provide market feedback.
Burro is a robotics company that focuses on automating outdoor labor. They have a growing fleet of robots deployed in commercial use and are backed by top Agtech and autonomy investors.