Affirm

39 open remote positions

Affirm is a fintech company reinventing credit with buy now, pay later solutions that have no hidden fees or compounding interest. It is a remote-first company with a people-first culture, offering fully subsidized healthcare and equity rewards.

Salary Distribution 38 of 39 jobs

Benefits Overview 39 of 39 jobs

Dental (35) Vision (35) Medical (34) ESPP (33) PTO (20) Flexible Spending (17) Stipends (9) Away Days (3) Health Care (3) Healthcare (2) Parental Benefits (2) MultiSport (2) Flexible Spending Wallet (2) Stock Purchase (2) FSA (2) Equity (2) Financial Planning (1) Stock Purchase Plan (1) Parental Benefit (1) Family Support (1)

Open Positions

$53,000–$80,000/yr

  • Deliver exceptional customer experiences by investigating and resolving complex complaints filed with Bank Partners and Executive Leadership.
  • Categorize and record all complaints with extreme attention to detail, driving continuous improvement and cross-functional collaboration.
  • Become a subject matter expert on products, consumer finance policies, and regulatory requirements to improve processes.

$205,000–$306,250/yr

  • Manage a portfolio of strategic accounts, driving revenue and GMV through complex contract negotiation and expansion.
  • Lead cross-functional teams across Product, Technical, Credit, Analytics, and Marketing to execute partnership initiatives.
  • Analyze partner performance, recommend programs to increase product adoption, and manage customer health for satisfaction.

$115,000–$180,000/yr

  • Lead and develop a group of people leaders and ICs across multiple fraud operations teams, focusing on performance management and career growth.
  • Define and execute an operational strategy to improve efficiency, quality, and compliance, driving measurable impact.
  • Foster cross-functional alignment and serve as the escalation point for complex issues, ensuring robust incident resolution.

$113,220–$157,620/yr

  • Own the core checkout experience where consumers select and review terms and payments, driving conversion, clarity, and confidence.
  • Design and run experiments to improve how consumers understand and choose their terms.
  • Define and ship new UX patterns that change the checkout experience using research and collaboration.

  • Define and execute long-term global vendor strategy for customer operations, focusing on experience, efficiency, and innovation.
  • Lead vendor performance management and cross-functional initiatives to drive operational excellence and cost optimization.
  • Deploy AI and automation across servicing workflows to transform vendor partner outcomes and customer resolution.

  • Define and execute the long-term strategy for Affirm's global customer operations vendor network, balancing customer experience, operational efficiency, and compliance.
  • Partner with cross-functional teams to deploy AI and automation across servicing workflows within the vendor network to improve cost-to-serve and agent experience.
  • Lead a team of Vendor Managers, establish governance frameworks, and drive performance excellence across the global vendor ecosystem.

$204,000–$290,000/yr

  • Lead and grow a well-balanced team of engineers, setting clear expectations and developing each engineer toward their next level.
  • Own the team's technical strategy and multi-quarter roadmap, driving large-scale redesigns and structural improvements to the consumer journey.
  • Drive alignment across multiple organizations, partnering with Product, Design, and Analytics to build trust and deliver cross-functional initiatives.

$132,130–$175,930/yr

  • Define and drive the vision and multi-quarter roadmap for the infrastructure foundations team, tying investments to business outcomes.
  • Lead and mentor a team of infrastructure engineers, fostering ownership, collaboration, and technical excellence.
  • Own the reliability and safety of the foundational AWS layer, including account provisioning, core networking, and IAM access.

  • Develop dbt data models, dashboards, metrics, and automation processes for the revenue field team and revenue analysts.
  • Build and maintain critical reporting data models that power external merchant reporting and strengthen the semantic layer for AI.
  • Partner with engineering and business stakeholders to translate ambiguous business questions into durable, well-tested data products.

$101,000–$165,000/yr

  • Support two Senior Executives with calendar management, travel planning, and meeting preparation across multiple time zones.
  • Coordinate team events, manage expense reports, and handle administrative tasks using Google Suite and Microsoft Office.
  • Build strong partnerships with the Leadership Support Team and proactively align executive priorities and strategic initiatives.

$164,000–$245,000/yr

  • Perform independent validation of financial and analytics quantitative models, including ALM, loss forecasting, and decision-support analytics.
  • Lead end-to-end validation engagements on high-complexity, high-criticality models to identify weaknesses and improvements.
  • Collaborate with model owners and stakeholders across Finance, Quantitative Research, and Growth Analytics to strengthen model governance.

  • Define the strategy, structure, and operating model for the global PBP and ER functions, building high-performing teams and trusted relationships with executive leadership.
  • Partner with executives on workforce strategy, organizational design, and talent decisions to anticipate enterprise-wide needs and increase leverage.
  • Lead Employee Relations globally, ensuring consistent, fair approaches and using data to identify organizational risks and drive proactive action.

$146,730–$190,530/yr

  • Lead and mentor a team of quantitative professionals while personally executing rigorous validations of machine learning models for underwriting and credit risk.
  • Evaluate conceptual soundness, data integrity, and performance stability through comprehensive testing, in-depth reviews, and continuous monitoring.
  • Collaborate with cross-functional stakeholders to enhance the enterprise-wide Model Risk Management framework and ensure compliance with internal and regulatory standards.

  • Coach, mentor, and develop a team of Technical Account Managers supporting SMB merchants.
  • Work closely with Client Success to help merchants grow by enabling efficient time to market and leveraging Affirm's product suite.
  • Establish team OKRs, forecast demand, handle escalations, and advocate for merchants cross-functionally.

$180,340–$241,300/yr

  • Lead and grow a full-stack engineering team building Affirm's direct-to-consumer products for international markets.
  • Set a clear technical roadmap and drive cross-functional alignment to ship with speed and quality.
  • Champion engineering excellence and foster a culture of ownership, curiosity, and impact measurement.

$128,000–$188,000/yr

  • Drive program and team performance, defining roadmaps and managing risk across cross-functional initiatives.
  • Lead operational readiness by designing training, knowledge management, and process improvements for servicing operations.
  • Partner with product, engineering, and compliance teams to ensure scalable, compliant, and high-quality servicing experiences.

  • You will own and deliver quarterly goals for your team, leading engineers through ambiguity to solve open-ended problems.
  • You will proactively identify technical solutions and operational processes that strengthen incident readiness and response.
  • You will foster a culture of quality and ownership by setting or improving code review and design standards.

$77,813–$115,313/yr

  • Manage a portfolio of Enterprise and SMB merchants, building long-term relationships and driving growth.
  • Define strategic vision, develop account plans, and lead commercial negotiations for expansion.
  • Orchestrate cross-functional teams and analyze performance to increase product adoption and retention.

$133,000–$183,000/yr

  • Support new product launches related to state licensing and reporting for money transmission, lending, and international expansion.
  • Collaborate cross-functionally with legal, compliance, and finance teams to maintain licensing obligations and submit regulatory reports.
  • Analyze and develop processes using AI to increase efficiency within the licensing program and manage NMLS filings.

$204,000–$290,000/yr

  • Set technical direction across the bank's core systems, including cloud infrastructure, data platform, and the integration boundary with Affirm Inc.
  • Own the most ambiguous and high-stakes engineering problems end-to-end, from design to incident response.
  • Act as a force multiplier on a small team, setting standards for code review, design, and documentation, and leveraging AI tools to enhance productivity.

$77,000–$107,000/yr

  • Own and deliver quarterly goals for your team, leading engineers through ambiguity to solve open-ended problems.
  • Support peers and stakeholders in product development by collaborating with product management, design, and analytics on technical constraints and trade-offs.
  • Foster a culture of quality and ownership by setting code review and design standards, and help develop talent through feedback and guidance.

$71,000–$100,000/yr

  • Serve as the primary point of contact for internal event logistics and support stakeholders through the event planning process.
  • Coordinate event logistics including travel, accommodations, catering, venue sourcing, and on-site execution.
  • Leverage technology and event management tools to streamline workflows and enhance stakeholder experience.

$128,000–$205,000/yr

  • Own the event design strategy and consulting model for Internal Events, establishing frameworks and standards for in-person and virtual experiences.
  • Partner with business leaders to translate gathering objectives into intentional event formats and engagement strategies that drive meaningful outcomes.
  • Lead and develop a team of Event Leads, setting priorities and building a high-performance event design function.