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Strategic Planning
Customer-First Platform Strategy:
- Define and execute a multi‑year fraud platform strategy that scales across products, partner channels, and global markets.
- Protect customer trust and minimize unnecessary friction.
Leadership & Alignment:
- Be the accountable leader for fraud prevention.
- Drive organizational alignment and negotiate resources.
- Create momentum across teams to deliver holistic solutions that protect consumers and merchants.
Experience-Aware Decisioning:
- Own the evolution of fraud decisioning systems and step-ups to balance loss prevention with clear, humane customer experiences.
- Build and prioritize a roadmap that balances immediate risk mitigation with platform-level innovation.
Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our mission extends beyond borders and depends on customer trust as we scale, with a focus on platform-level Trust & Safety.