Executive Virtual Assistant & Client Success Coordinator

Core Responsibilities:

• Manage the coaching app daily, ensuring resources are accessible.
• Monitor and respond to client messages in a timely and thoughtful manner.
• Update client settings and backend items as requested.

Client Communication & Support:

• Reply to client messages with empathy, matching the brand's tone.
• Escalate sensitive questions to Brittany with context and drafts.
• Manage client touchpoints so they feel supported.

Executive & Personal Assistance:

• Assist in organizing daily priorities across clients, launches, and events.
• Manage calendars by booking calls and blocking focus time.
• Provide light personal admin support related to the business.