Meet with clients 1:1 to provide support, training, product knowledge, and account reviews.
Manage retention efforts for clients who have placed cancellation or are showing indicators of being at-risk.
Act as an advocate for the client's needs and speak confidently and professionally with clients.
Ylopo, LLC is a marketing and technology company providing internet marketing services and lead generation and engagement software to real estate agents. They offer personal development, mentorship, and recognition within a supportive and caring environment dedicated to continuous learning and growth.
Cultivate high-level relationships and act as trusted advisor for restaurant groups/Strategic Accounts. Lead client retention efforts and overcome strategic objections. Meet and exceed assigned monthly and quarterly retention and revenue goals.
OpenTable, part of Booking Holdings, Inc., is an industry leader helping restaurants thrive with technology that empowers them to focus on their team, guests, and bottom line.
In this client-facing role, you will work with digital advertising agency buyers and Life Science companies. You will demonstrate the value that Phreesia could provide to their brands by advertising on our platform. You will generate new business with media buying agencies/AORs/Life Science companies.
Phreesia is committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered.
Identify new business opportunities with media buying agencies and direct clients.
Consult with clients on marketing needs and execute content marketing initiatives.
Build strategic relationships and generate high-level campaign ideation to meet client goals.
Life360’s mission is to keep people close to the ones they love through their mobile app and Tile tracking devices which protect people, pets, and things.
Proactively contact new users to help them book their first session.
Reduce friction: explain how therapy on Clearly works and what to expect.
Drive uptake of special packages, coordinating with Marketing.
Clearly is a mental health platform that makes therapy more accessible, affordable, and effective. They combine personalized sessions with therapists and AI-driven support, offering both professional depth and scalability in a single solution with a network that includes nearly 800 trusted, verified psychotherapists .
Outreach to service providers via phone to discuss Angi’s value proposition and product offering.
Overcoming objections and negotiating solutions while building trust with service providers to understand their needs.
Coaching service providers how to effectively build life-long consumers with the homeowners who submit service requests.
Angi connects homeowners with reliable pros who have the skills they need, and connects pros with homeowners who have the jobs they want, defining the future of the home services industry. They have 2,800 employees worldwide and are an amazing place to call home.
Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.
Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.
Identify and engage prospective clients through warm calling, networking, or referrals. Build and maintain strong, long-lasting customer relationships to ensure high customer satisfaction. Understand customer needs and recommend appropriate services to guide decision-making.
Vanguard College Prep is a premier, results-driven education company serving high-achieving families across the country.
Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth
Be our customers’ trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products.
Collaborate with the full commercial team to expand customer relationships and execute on growth strategies.
Antenna provides data and analytics for subscription media services in the U.S. They are a small, remote-first team where members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team.
Support Maven’s rapidly growing direct segment with a high level of responsibility and visibility across the team
Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments
Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.
Handles inbound and outbound inquiries regarding customers requesting to downgrade or disconnect services.
Maximizes all retention and sales opportunities, resolves customer issues and ensures an optimal level of quality customer service.
Achieves and exceeds targets by resilience and demonstrating strong negotiation skills to save customers from disconnecting services.
Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco constantly strives to create an environment that welcomes and nurtures all, prioritizing the health and well-being of its colleagues.
Work high-intent inbound from enriched, segmented enterprise logos and high-growth companies
Build on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what works
Run experiments across messaging, timing, and channels to find repeatability
Resend is building the modern email sending platform for developers. Their fully remote team of 28 humans spans 7 countries and they're backed by a16z, Y Combinator, Basecase, and other top investors. They care deeply about quality and building in the open.
Own the strategy and execution of ABM programs for a focused list of strategic accounts.
Build integrated, multi-channel campaigns to drive awareness, engagement, and pipeline.
Partner closely with Sales and Customer Success on coordinated plays that support expansion, upsell, and renewal motions.
Overstory is using AI and advanced satellite imagery to pinpoint and prioritize vegetation risks. Their team spans the Americas and Europe, with 100 employees committed to climate action, and the belief that technology should be a force for good.
Support the execution of digital advertising campaigns across search, social, and retargeting channels.
Assist with building, launching, and QA’ing ads, landing pages, and conversion paths.
Coordinate campaign timelines, tasks, and dependencies.
Vivun delivers Ava, the AI Sales Teammate for high-velocity sales teams. They are building technology that changes how people work, collaborate, and succeed together in a fast growth track, pre-IPO company.
Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations.
Newfold Digital is a leading web technology company serving nearly seven million customers globally. They empower customers to create an online presence with cutting-edge products and dedicated support, driving real results for businesses of all sizes. At Newfold Digital, they celebrate workplace diversity and have employee resource groups.