Newfold Digital

1 open remote positions

Newfold Digital is a leading web technology company serving nearly 7 million customers globally, and they empower success in a connected world.

✨ Benefits Overview (1 of 1 jobs list additional benefits)

Certification Sponsorships (1) Education Sponsorships (1) Flexi-leaves (1) Free domain (1) Health Insurance (1) WordPress blog (1)
L1/L2 Support
5 days ago

Participate in 24x7 shifts and monitor the stability of our products with various internal tools. This role involves L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated) and handling incident response, troubleshooting, and fix for various products/services. Handle escalations as per policies/procedures and get different internal/external groups together to resolve production site issues effectively.