Job Description
Responsibilities:
- Handling customers’ requests to downgrade or disconnect Cogeco services using negotiation and sales skills.
- Resolving customer issues, builds value in Cogeco’s products and services by communicating the advantages and benefits over the competition.
- Calling various outbound customer lists to maximize retention and sales opportunities.
Required Skills:
- Strong communication skills (written and verbal).
- Prior retention, sales, and telemarketing experience coupled with strong negotiation skills.
- Self-motivated with the ability to take initiative and resolve problems independently.
About Cogeco Connexion Inc
Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco constantly strives to create an environment that welcomes and nurtures all, prioritizing the health and well-being of its colleagues.