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Foodsmart
Foodsmart
9 open remote positions
Foodsmart is a leading Foodcare platform in the U.S. that provides personalized clinical nutrition care, behavior change tools, and food benefits to improve health outcomes. The company serves over 3 million members, has secured a $200 million investment from TPG's Rise Fund, and maintains a customer-first, collaborative culture.
Salary Distribution
9 of 9 jobs
PTO Distribution
8 of 9 jobs
Unlimited PTO
8 jobs (89%)
Benefits Overview
9 of 9 jobs
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Open Positions
Own how we measure clinical outcomes across client member populations, including weight loss, A1c, blood pressure, and HEDIS measures. Own Foodsmart's ROI methodology, translating clinical outcomes into economic value and identifying which member populations we help most. Represent that methodology directly to payers and external actuarial and consulting firms, defending our approach under real technical scrutiny.
Health Economics
Actuarial Science
Causal Inference
SQL
Python
Own the member activation funnel from outreach to first visit, including messaging, channels, and incentive strategies. Lead a cross-functional pod to build systems that convert eligible members into engaged ones, partnering with Marketing, Data, and Engineering. Run a disciplined experimentation program to optimize funnel metrics and incentive ROI at scale.
Product Management
Growth Marketing
Experimentation
Analytics
Own the Food Access & Benefits platform roadmap end-to-end, from discovery through launch and iteration. Partner with Engineering, Operations, and Partnerships to turn complex workflows into scalable products. Set strategy for the pod, balance client timelines, and shape go-to-market for new services.
Product Management
Operations
AI Tools
Define and own commercial processes: account strategy, opportunity reviews, forecasting, and training. Coach managers and reps to build lasting skills and consistent execution. Partner with marketing and operations to align enablement content and tools.
Sales Enablement
Account Planning
Forecasting
Coaching
Salesforce
Provide high-quality customer support to members, from initial inquiry to ongoing program questions. Ensure member orders are fulfilled accurately and to the highest quality standard. Contribute suggestions to optimize the member ordering and fulfillment process.
Customer Support
Problem Solving
Communication
Design and scale critical backend and data systems for consumer experiences and clinical workflows, owning full stack architecture across web, mobile, and backend. Lead cross-team technical initiatives, drive engineering excellence, and mentor senior and mid-level engineers. Champion AI-assisted workflows and ensure systems meet enterprise-grade requirements for availability, performance, and compliance.
TypeScript
React
AWS
SQL
Kubernetes
Provide direct live support for incoming member inquiries regarding services, eligibility, appointments, platform access, and food benefits. Troubleshoot technical issues and collaborate with internal teams to resolve complex problems. Maintain high accuracy and confidentiality while documenting interactions and managing sensitive member information.
Communication
Problem Solving
Time Management
Remote Collaboration
HIPAA Compliance
Lead and grow a team of Client Success Managers, driving client satisfaction and health outcomes across the portfolio. Own escalation of the most complex client issues, mobilizing cross-functional leadership to ensure resolution. Build scalable playbooks, tools, and reporting cadences to support a growing client base and commercial partnership.
Client Success
Team Leadership
Healthcare Industry Knowledge
CRM
Communication
Lead renewal and expansion for a portfolio of high-value health plan clients, owning revenue retention and growth. Build executive-level relationships and execute data-driven account strategies to drive contract renewals and upsells. Collaborate cross-functionally with Client Success, Marketing, Product, and Sales to tailor campaigns and close expansion opportunities.
Account Management
Sales
Negotiation
Healthcare
Data Analysis