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Responsibilities:
-Handle high volume live chat and other online tools.
-Provide accurate, valid and comprehensive information.
-Follow communication procedures, guidelines, and policies.
Requirements:
-Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
-Fluency in French and advanced English is mandatory to support our users in this role.
-Ability to work under pressure, strong communication skills and aim to exceed beyond expectations.
Binance
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.