Source Job

Respond quickly and accurately to a high volume of inbound phone calls, chats, and emails. Maintain a customer satisfaction level over 90%. Communicate and collaborate with your team on Slack to provide solutions for our customers.

Owner is the AI growth system for local restaurants.

• Engage with Poshmark users via email support.
• Respond to users in a timely, friendly, and professional manner.
• Research, troubleshoot, and recommend solutions for open orders and account-related issues.

Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion.

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

• Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
• Respond to incoming user inquiries, complaints, feedback, and reports
• Follow operational processes and procedures to address issues and maintain positive user support experience

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N.

• Purchase materials from vendors (Amazon, Home Depot, Lowe’s, etc.).
• Work closely with project managers to track tasks and requirements.
• Connect with vendors/subcontractors to follow up on project status.

Wing is redefining the future of work for companies worldwide and aims to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot. The company fosters an inclusive culture with opportunities for career growth in a fun, supportive environment.

• Diagnose issues, determine solutions, and anticipate customer impact.
• Partner with Sales teams to guide organizations through complex workspace configurations.
• Capture product and process gaps and present data-backed cases for new feature development and process automation.

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

• Diagnose, troubleshoot, and resolve customer-reported issues efficiently.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Assist customers in implementing and integrating our platform with their systems.

AltScore is a fully remote company that helps businesses with credit scoring solutions. They encourage employees to work from wherever they are most comfortable and productive and every employee gets an ESOP.

• Facilitate deliveries from booking to successful drop-off.
• Provide best-in-class support for customers and drivers.
• Communicate with contacts to ensure deliveries are completed smoothly.

Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.

• Addressing customer concerns, issues, and inquiries with efficiency and empathy.
• Maintaining and enhancing customer satisfaction and loyalty through timely and accurate problem-solving.
• Collaborating with internal teams to ensure a seamless customer experience.

Helium 10 is at the forefront of e-commerce solutions, providing brands with everything they need to scale in today’s digital marketplace.

Represent Fetch every day as the connection between our users and everyone working behind the scenes. Spot trends and help troubleshoot tricky technical issues. Maintaining up-to-date knowledge in a fast-paced environment by actively consuming support communications and resources.

Fetch is a rewards app that allows users earn rewards for buying brands they love.

Provide answers to customers queries through website and live chat related to Tamara’s services. Deliver exceptional customer service through accurate information and tailored solutions. Solve customer issues and find solutions quickly, even in a fast-paced environment.

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true.

As a Technical Support Engineer, be the primary point of contact for customers, navigate technical challenges, and help achieve their business goals. Engage directly with users via email and chat, triage issues, diagnose problems, and provide clear, actionable guidance. Work closely with Product and Customer Success teams, contributing to process improvements and product enhancements.

This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure your application is reviewed quickly.

Provide front-line product support to LATAM customers using DroneDeploy’s drone flight, 360 imagery, and 3D data platform. Resolve customer issues efficiently via email, chat, and phone using Zendesk, with an emphasis on responsiveness during Brazil business hours. Apply GIS and geospatial expertise to troubleshoot data capture, processing, and analysis workflows.

DroneDeploy powers field teams with robotics and AI, offering a reality capture platform that combines robotic automation and AI agents.

• Assist customers across multiple channels to deliver a consistent and positive experience.
• Resolve inquiries and issues promptly, taking ownership until resolution.
• Actively listen and identify customer needs, offering appropriate solutions.

Protective helps protect customers against life’s uncertainties, providing protection and peace of mind when customers need it most. They offer a supportive environment with comprehensive benefits, focusing on employee well-being and work/life balance.

You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Maintain up-to-date knowledge of supplier systems, policies, and procedures.

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe.

As a Customer Support Operator, you will play a crucial role in supporting customer inquiries. Answer customer inquiries via various channels. Provide accurate information about the products of the company.

Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele.

• Respond to customer inquiries via various channels with accurate information.
• Troubleshoot technical issues and guide customers through solutions.
• Contribute to the development of Customer Success materials and onboard new clients.

Tali is tackling healthcare’s administrative burden with an AI-powered medical scribe, serving thousands of clinicians across Canada and the US.

Respond to customer inquiries across various channels including social media, email, phone, text, and live chat. Moderate the Facebook Group and other brand communities. Identify emerging topics across social channels and translate them into actionable insights.

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist and delivers healthy groceries, easy recipes, and essential supplements.

• Answer customer inquiries via live chats and emails (no calls).
• Provide accurate information about the products of the company.
• Resolve cases in timely and professional manner.

Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to its global clientele. With a team of 500+ creative and tech-driven people across the globe, Quadcode is a place where ideas turn into impact, where every project is a chance to grow, innovate, and make their mark.

• Providing Email support for our clients.
• Answering to ,,How to” and ,,FAQ” questions.
• Assisting with account and payment-based questions and problems.

Sutherland Bulgaria is a company that provides customer service solutions. They offer a dynamic, multicultural environment where professionals can develop themselves and work for global leaders in various sectors. The company provides opportunities for international exposure and interpersonal skill development.