Customer Support Engineer
Benefits
Unlimited PTO
Job Description
Responsibilities:
- Diagnose, troubleshoot, and resolve customer-reported issues.
- Manage the customer support ticketing system.
- Collaborate with internal teams to resolve complex technical issues.
Requirements:
- 1+ year of experience in a technical support role.
- Strong knowledge of APIs and systems integration.
- Strong communication skills in English and Spanish.
About AltScore
AltScore is a fully remote company that helps businesses with credit scoring solutions. They encourage employees to work from wherever they are most comfortable and productive and every employee gets an ESOP.