Source Job

• You will ensure the smooth daily operation of our services by providing telephone and email support
• You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
• You will care for customer satisfaction and making sure that issues are resolved

Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.

• Serve as the main point of contact for customer inquiries via email, chat, and phone
• Support customer onboarding and product adoption
• Resolve customer issues and escalate complex cases when needed

They offer recruiting software solutions. They have a friendly and collaborative culture, and this role is ideal for someone starting or growing a career in customer success within an international environment.

• Respond to customer enquiries via email and phone.
• Handle customer complaints and collect feedback.
• Contribute suggestions for improvement.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities and align their corporate strategy with foresight.

• Answer customer inquiries via live chats and emails (no calls).
• Provide accurate information about the products of the company.
• Resolve cases in timely and professional manner.

Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to its global clientele. With a team of 500+ creative and tech-driven people across the globe, Quadcode is a place where ideas turn into impact, where every project is a chance to grow, innovate, and make their mark.

• Actively monitor and engage with customer reviews and queries in App Stores, providing clear and helpful responses about the client’s products.
• Respond to potential customers via chat, email, direct messages, and app store review sections.
• Quickly identify trends or issues within customer communications (whether text, memes, or media) and stay updated on current social media and app store lingo.

BrickBrands provides 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures. The company is fast-growing and embraces diversity and inclusivity, creating opportunities for brands and communities to speak.

• Assisting users via email and web messaging with their inquiries and concerns
• Resolving account and payment issues smoothly and efficiently
• Answering “How to” and FAQ questions with clarity and confidence

One Sutherland is a global team creating breakthrough solutions with a diverse workforce. They embrace diversity and promote a positive work environment focused on achieving goals as One Sutherland Team.

• Annotate data accurately and consistently according to predefined guidelines in the required language.
• Perform basic research as needed to ensure accurate annotation.
• Provide feedback regarding observed patterns in the annotated data and contribute to continuous improvement of the data annotation process.

RWS Group provides language services and technology solutions. They are committed to equal employment opportunities and a discrimination-free work environment.

• Drive new revenue growth in the Italian market.
• Identify opportunities for cross-selling and upselling.
• Manage the full sales cycle from lead to close.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

Handle high volume live chat and other online tools. Provide accurate, valid and comprehensive information. Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.

• First point of contact for clinical staff and stakeholders.
• Triage requests and provide direct resolution for common issues.
• Log cases accurately in ServiceNow and provide user support.

Alphanumeric provides customer service support for healthcare and life sciences companies. They are hiring a remote Customer Service Agent in Poland.

• Drive adoption of communication APIs and foster strong customer relationships.
• Develop success plans and align API solutions to drive business value.
• Identify upsell and cross-sell opportunities to drive revenue growth and customer retention.

Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities.

Receive damage and breakdown reports from customers via phone. Coordinate necessary measures (e.g. towing services). Assist customers with breakdown related questions and mobility services.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide.

Handle customer enquiries professionally and with care. Identify vulnerable customers and provide additional support. Handle escalated customer queries with empathy and integrity.

Capita is a leading provider of business process services, driven by data, technology and people that transforms connections between businesses and customers.

Provide answers to customers queries through website and live chat related to Tamara’s services. Deliver exceptional customer service through accurate information and tailored solutions. Solve customer issues and find solutions quickly, even in a fast-paced environment.

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true.

• Purchase materials from vendors (Amazon, Home Depot, Lowe’s, etc.).
• Work closely with project managers to track tasks and requirements.
• Connect with vendors/subcontractors to follow up on project status.

Wing is redefining the future of work for companies worldwide and aims to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot. The company fosters an inclusive culture with opportunities for career growth in a fun, supportive environment.

• Act as the interface between customers and chauffeurs.
• Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
• Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.

SIXT is a leading global mobility service provider with a turnover of 4.00 billion euros and approximately 9,000 employees worldwide.

• Respond to customer inquiries via various channels with accurate information.
• Troubleshoot technical issues and guide customers through solutions.
• Contribute to the development of Customer Success materials and onboard new clients.

Tali is tackling healthcare’s administrative burden with an AI-powered medical scribe, serving thousands of clinicians across Canada and the US.

• Serve as the main contact for assigned customers, ensuring continuous and proactive communication.
• Build and maintain strong, long-term customer relationships based on trust and mutual success.
• Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Craft clear, compelling, and locally relevant content for performance marketing campaigns, Meta ad creatives, high-impact partnerships and campaigns, and evergreen initiatives.
• Localize Canva’s global messaging to ensure it resonates with diverse Europe audiences.
• Partner with designers, video editors, and content creators to deliver high-quality, on-brand creative assets.

Canva's International Marketing Group is a diverse and distributed group of marketers who take this mission forward to drive user growth, brand awareness.

Review and edit translations of laws, legal documents, and/or any other documents from Lithuanian to English. Use the CUBE platform to match sections of laws to sections in CUBE. Conduct legal research using official sources from your jurisdiction/s and language/s.

CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry.