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20 jobs similar to Music Streaming Platform Customer Service Expert with Turkish and English

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  • Provide exceptional guest experience.
  • Perform basic troubleshooting skills.
  • Utilize multi-tasking skills, with the ability to use several applications simultaneously.

We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers.

England 6w PTO

  • You will ensure the smooth daily operation of our services by providing telephone and email support
  • You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
  • You will care for customer satisfaction and making sure that issues are resolved

Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.

  • Assist customers across multiple channels to deliver a consistent and positive experience.
  • Resolve inquiries and issues promptly, taking ownership until resolution.
  • Actively listen and identify customer needs, offering appropriate solutions.

Protective helps protect customers against life’s uncertainties, providing protection and peace of mind when customers need it most. They offer a supportive environment with comprehensive benefits, focusing on employee well-being and work/life balance.

  • Answer inbound Voice calls with friendly, professional service and drive quick, accurate resolutions.
  • Clarify client goals, provide education on Kraken products/services, and guide funding, trading, and other account activities.
  • Advocate for an improved client experience by submitting detailed, thoughtful feedback to product and CX feedback channels.

Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom.

Saudi Arabia

Provide answers to customers queries through website and live chat related to Tamara’s services. Deliver exceptional customer service through accurate information and tailored solutions. Solve customer issues and find solutions quickly, even in a fast-paced environment.

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true.

Europe

  • Respond to customer enquiries via email and phone.
  • Handle customer complaints and collect feedback.
  • Contribute suggestions for improvement.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities and align their corporate strategy with foresight.

US

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate

TP is a global, digital business services company. They deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. TP has more than 500,000 inspired and passionate people speaking more than 300 languages and a global scale and local presence.

Europe 4w PTO

  • Providing Email support for our clients.
  • Answering to ,,How to” and ,,FAQ” questions.
  • Assisting with account and payment-based questions and problems.

Sutherland Bulgaria is a company that provides customer service solutions. They offer a dynamic, multicultural environment where professionals can develop themselves and work for global leaders in various sectors. The company provides opportunities for international exposure and interpersonal skill development.

Spain

  • Act as the interface between customers and chauffeurs.
  • Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
  • Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.

SIXT is a leading global mobility service provider with a turnover of 4.00 billion euros and approximately 9,000 employees worldwide.

US

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

US

  • Provide responsive customer support for reservation questions and service needs
  • Assist clients with gathering required details for reservations and trip coordination
  • Research basic accommodation, activity, and destination information as needed

Destination Knot helps clients with reservation-related inquiries and general service needs. They are looking for someone who is patient, detail-oriented, and able to work independently in a virtual environment.

  • Execute and optimize daily and advanced content curation tasks across written publications and audio content.
  • Write and report relevant bugs and errors using best practices through internal database systems.
  • Manage escalations related to metadata, content integrity, and platform quality.

Welo Data provides high-quality, ethically sourced, relevant, diverse, and scalable datasets to technology companies for supercharging their AI models. As a Welocalize brand, they leverage over 25 years of experience and bring together a global community of over 500,000 AI training and domain experts.

As a Customer Support Operator, you will play a crucial role in supporting customer inquiries. Answer customer inquiries via various channels. Provide accurate information about the products of the company.

Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele.

Europe

  • Answer customer inquiries via live chats and emails (no calls).
  • Provide accurate information about the products of the company.
  • Resolve cases in timely and professional manner.

Quadcode is a fintech company excelling in financial brokerage activities and delivering advanced financial products to its global clientele. With a team of 500+ creative and tech-driven people across the globe, Quadcode is a place where ideas turn into impact, where every project is a chance to grow, innovate, and make their mark.

US

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details

Destination Knot helps clients with booking and managing hotel reservations. They provide excellent customer service and detailed information on hotel options to ensure a smooth reservation process.

Europe

  • Provide world-class support experience to global customers.
  • Assist customers in using the product effectively and resolving issues.
  • Identify, document, and track bugs and platform incidents.

PerfectGym is a data-driven, global SaaS company innovating the fitness industry, empowering fitness businesses worldwide using cutting-edge technology.

Singapore

  • Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
  • Respond to incoming user inquiries, complaints, feedback, and reports
  • Follow operational processes and procedures to address issues and maintain positive user support experience

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N.

US

  • Assist clients with hotel searches and confirmations.
  • Ensure booking accuracy and timely communication.
  • Handle customer questions professionally.

Destination Knot supports travelers with hotel selections, reservations, and guest inquiries. They value customer-service excellence and attention to detail to ensure smooth travel experiences.