Music Streaming Platform Customer Service Expert with Turkish and English
Benefits
4w PTO
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Customer Experience
Key Responsibilities:
- Assisting users via email and web messaging with their inquiries and concerns
- Resolving account and payment issues smoothly and efficiently
- Answering “How to” and FAQ questions with clarity and confidence
What You’ll Get:
- Long-term job security with a permanent contract
- Work from home flexibility
- Competitive salary package
Why Join Us?
- Fully digital employee services
- 24/7 psychological support program
- Fun corporate events, wellness initiatives & team buildings
Qualifications:
- Fluency in Turkish (C1 level) – your words should flow like a great melody
- Strong English skills (B2 or above) – so you can communicate effortlessly with our global audience
- Availability to work flexible shifts, including weekends
Sutherland
One Sutherland is a global team creating breakthrough solutions with a diverse workforce. They embrace diversity and promote a positive work environment focused on achieving goals as One Sutherland Team.