Source Job

Receive damage and breakdown reports from customers via phone. Coordinate necessary measures (e.g. towing services). Assist customers with breakdown related questions and mobility services.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide.

• Respond to customer enquiries via email and phone.
• Handle customer complaints and collect feedback.
• Contribute suggestions for improvement.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities and align their corporate strategy with foresight.

• You will ensure the smooth daily operation of our services by providing telephone and email support
• You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
• You will care for customer satisfaction and making sure that issues are resolved

Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.

• First point of contact for clinical staff and stakeholders.
• Triage requests and provide direct resolution for common issues.
• Log cases accurately in ServiceNow and provide user support.

Alphanumeric provides customer service support for healthcare and life sciences companies. They are hiring a remote Customer Service Agent in Poland.

• Actively monitor and engage with customer reviews and queries in App Stores, providing clear and helpful responses about the client’s products.
• Respond to potential customers via chat, email, direct messages, and app store review sections.
• Quickly identify trends or issues within customer communications (whether text, memes, or media) and stay updated on current social media and app store lingo.

BrickBrands provides 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures. The company is fast-growing and embraces diversity and inclusivity, creating opportunities for brands and communities to speak.

• Engage and qualify leads, prequalifying leads generated by marketing efforts through telephone, chat, or email.
• Clearly communicate Lodgify’s value and benefits, adapting the approach to each customer’s specific needs.
• Drive high activity targets, managing a high volume of inbound chats and calls, uncovering customer needs, and positioning Lodgify as the best-fit solution.

Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. They're a team of 380+ people representing over 60 nationalities.

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

• Be the first point of contact and support customers from online order to verification.
• Research the current status of orders in close cooperation with colleagues from other departments and ensure smooth delivery of vehicles.
• Maintain an overview of upcoming tasks and set priorities within the team to ensure customers receive their car as quickly as possible.

Autohero is an innovative online shop for inspected used cars and part of the AUTO1 Group, Europe's leading platform for automotive retail. Their innovative platform enables customers to conveniently, securely, and transparently purchase high-quality used cars online.

• Aid in the recruitment of respondents in their local language.
• Manage and control vendors, ensuring client expectations are exceeded.
• Check deliverables from vendors and negotiate costs with freelancers.

M3 is a Japanese global leader that provides technological and research solutions to the healthcare industry, connecting with over 5.8 million physicians globally.