Source Job

Germany

  • Be the first point of contact and support customers from online order to verification.
  • Research the current status of orders in close cooperation with colleagues from other departments and ensure smooth delivery of vehicles.
  • Maintain an overview of upcoming tasks and set priorities within the team to ensure customers receive their car as quickly as possible.

20 jobs similar to Kundenservice Mitarbeiter im Online Check- Out (d/m/w)

Jobs ranked by similarity.

Europe 6w PTO

  • Koordiniere Reparaturen bei externen Dienstleistern.
  • Einholung, Prüfung und Vergleich von Angeboten externer Dienstleister.
  • Sorge für die termingerechte Ersatzteilbeschaffung.

Autohero is the innovative online shop of AUTO1 Group, Europe's leading platform for automotive retail. They stand for high-quality used cars. They have an open culture and ignore conventions such as formal addresses or a dress code.

Europe

  • Bearbeitest unser internationales Autohero Consumer Finance Portfolio und gewährleistest einen reibungslosen Service.
  • Führe Verhandlungen zum Beispiel zu Stundungen, Zahlpausen und übernimm weitere Vereinbarungen mit säumigen Kunden.
  • Unterstütze dein Team aktiv bei Prozessverbesserungen und bringe Ideen ein.

AUTO1.de is an innovative online shop for inspected used cars and part of the AUTO1 Group, Europe's leading platform for automotive trading. Their platform enables customers to conveniently, safely, and transparently buy high-quality used cars online.

$18–$26/hr
US 5w PTO

Connect online and over the phone with inbound customers to determine their automotive needs. Guide customers through every step, including online sales, appraisals, financing, and delivery. Ensure a smooth transition from online to in-store purchasing for an exceptional service experience.

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.

England 6w PTO

  • You will ensure the smooth daily operation of our services by providing telephone and email support
  • You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns
  • You will care for customer satisfaction and making sure that issues are resolved

Via is using technology to transform transportation around the world, aiming to reduce humanity’s collective environmental footprint. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.

$33,280–$37,440/hr
US

  • Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
  • Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
  • Identify problems, propose solutions, and collaborate effectively with team members.

HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.

Spain

  • Act as the interface between customers and chauffeurs.
  • Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
  • Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.

SIXT is a leading global mobility service provider with a turnover of 4.00 billion euros and approximately 9,000 employees worldwide.

US

  • Provide support to internal and external Fleet Management customers.
  • Field inbound calls and assist customers with roadside assistance and setting up rentals.
  • Conduct follow-ups with repair facilities, tow companies and Fleet drivers.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies and organizations with medium-sized fleets.

US

  • Interact directly with customers via phone to assist with order fulfillment and service execution.
  • Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
  • Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.

Europe

  • Respond to customer enquiries via email and phone.
  • Handle customer complaints and collect feedback.
  • Contribute suggestions for improvement.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities and align their corporate strategy with foresight.

Philippines

  • Addressing customer concerns, issues, and inquiries with efficiency and empathy.
  • Maintaining and enhancing customer satisfaction and loyalty through timely and accurate problem-solving.
  • Collaborating with internal teams to ensure a seamless customer experience.

Helium 10 is at the forefront of e-commerce solutions, providing brands with everything they need to scale in today’s digital marketplace.

India

  • Deliver timely support via email and chat that reflects Karat's brand voice while consistently meeting SLAs.
  • Triage and route inquiries to the right internal teams.
  • Adhere to standard operating procedures while adapting to the dynamic needs of a high-volume, global support environment.

Karat is the world's largest interviewing company, transforming organizations around the world. They provide a system for technical leaders who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead.

US

  • You will own the full customer journey, from pre-sales support through onboarding, aftersales, and long-term retention.
  • Acting as a key connector between sales, operations, logistics, and service partners, you will ensure customers receive a seamless, high-quality experience at every touchpoint.
  • The position combines leadership, operational excellence, and problem-solving in a fully remote, globally distributed setting.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Philippines

  • Provide administrative support to senior executives, including managing calendars and coordinating travel arrangements.
  • Serve as the primary point of contact for stakeholders, screening and prioritizing communications.
  • Assist in planning and executing special projects, tracking timelines and deliverables.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$29,120–$33,280/hr
US

  • Interact directly with customers via phone.
  • Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
  • Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.

Philippines India Poland

The Virtual Assistant will manage team travel bookings and provide day-to-day administrative support. They will ensure trips are seamless, efficient, and within budget. They will take ownership, thrive in a flexible environment, and be part of a mission-driven team.

The Starknet Foundation is looking for a proactive, detail-driven Virtual Assistant to help keep our fast-moving, global team running smoothly.

Germany 6w PTO

  • Coordinate the arrival of vehicles from partners such as car dealerships and dealers.
  • Support the planning and organization of appointments for vehicle evaluations.
  • Process inquiries and complaints from business partners and forward them if necessary.

AUTO1 Group ist Europas führende digitale Automobilplattform, revolutionizing the used car market with brands like Autohero, wirkaufendeinauto.de, and AUTO1.com.

India

  • Design and manage webinars, automated email campaigns, and in-app messaging for merchant success.
  • Facilitate smooth onboarding to ensure merchants quickly achieve their 'aha!' moment.
  • Collaborate with Marketing and Product teams to create educational resources.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates to fill positions at partner companies.

US

  • Facilitate deliveries from booking to successful drop-off.
  • Provide best-in-class support for customers and drivers.
  • Communicate with contacts to ensure deliveries are completed smoothly.

Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.

Global

  • Support operations, project coordination, order processing, and customer communications.
  • Respond to LinkedIn campaign inquiries and update CRM.
  • Process customer and partner orders, track shipments, and schedule projects.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.