Source Job

• Deliver a delightful healthcare experience through exceptional customer service for new and existing members.
• Engage with members via phone, email, text, and chat to resolve questions about appointments, prescriptions, lab work, and other aspects of their Vitable plan.
• Identify and coordinate external resources for members who need services beyond Vitable’s scope of care.

Vitable Health is a healthcare company revolutionizing primary care for underserved Americans by making high-quality, affordable healthcare accessible to everyone. They are backed by Y Combinator and SoftBank, and composed of clinicians, engineers, and operators.

• Respond to queries from users in a timely and accurate way via live chat and email.
• Follow up with unresponsive users and leads to ensure their questions are resolved.
• Proactively identify user needs and help customers implement specific features.

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), and send emails and text blasts—all in one place. Givebutter has been certified as a Great Place to Work® and is the #1 rated nonprofit software company on G2 across multiple categories.

• Help patients understand provider instructions.
• Ensure orders and documentation are accurate.
• Route clinical questions to providers appropriately.

LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

• Interact directly with customers via phone to assist with order fulfillment and service execution.
• Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
• Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.

• You will own the full customer journey, from pre-sales support through onboarding, aftersales, and long-term retention.
• Acting as a key connector between sales, operations, logistics, and service partners, you will ensure customers receive a seamless, high-quality experience at every touchpoint.
• The position combines leadership, operational excellence, and problem-solving in a fully remote, globally distributed setting.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Provide answers to customers queries through website and live chat related to Tamara’s services. Deliver exceptional customer service through accurate information and tailored solutions. Solve customer issues and find solutions quickly, even in a fast-paced environment.

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true.

• Engage with Poshmark users via email support.
• Respond to users in a timely, friendly, and professional manner.
• Research, troubleshoot, and recommend solutions for open orders and account-related issues.

Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion.

• Respond to customer inquiries via various channels with accurate information.
• Troubleshoot technical issues and guide customers through solutions.
• Contribute to the development of Customer Success materials and onboard new clients.

Tali is tackling healthcare’s administrative burden with an AI-powered medical scribe, serving thousands of clinicians across Canada and the US.

• Reach out to customers to provide information or sell offerings.
• Qualify leads over the phone and insert information into a CRM system.
• Address support tickets, troubleshoot issues, and resolve customer concerns.

Wing is redefining the future of work for companies worldwide and aims to be a one-stop shop for building world-class teams and automating operations.

• Deliver timely support via email and chat that reflects Karat's brand voice while consistently meeting SLAs.
• Triage and route inquiries to the right internal teams.
• Adhere to standard operating procedures while adapting to the dynamic needs of a high-volume, global support environment.

Karat is the world's largest interviewing company, transforming organizations around the world. They provide a system for technical leaders who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead.

• Interact directly with customers via phone.
• Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
• Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless experiences. As a remote-first company, they embrace collaboration and flexibility.

Maintain knowledge of Thumbtack’s products and services after completing the training. Participate in inbound requests through phone, chat, SMS, and email. Focus on solutions and guiding professionals to maximize their engagement and experience with Thumbtack.

Thumbtack helps millions of people confidently care for their homes, offering an app to manage home care and improvement from guidance to hiring professionals.

Respond promptly to customer inquiries via phone, email, and chat platforms, assist with booking confirmations, travel changes, and general service questions, and resolve customer concerns with professionalism and efficiency.

Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide.

• Design and manage webinars, automated email campaigns, and in-app messaging for merchant success.
• Facilitate smooth onboarding to ensure merchants quickly achieve their 'aha!' moment.
• Collaborate with Marketing and Product teams to create educational resources.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates to fill positions at partner companies.

• Assist customers across multiple channels to deliver a consistent and positive experience.
• Resolve inquiries and issues promptly, taking ownership until resolution.
• Actively listen and identify customer needs, offering appropriate solutions.

Protective helps protect customers against life’s uncertainties, providing protection and peace of mind when customers need it most. They offer a supportive environment with comprehensive benefits, focusing on employee well-being and work/life balance.

Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner. Retain customers through superior customer service and technical support.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests.

• Respond to emails and live chats, aiming for 200 tickets a day.
• Learn and become an expert in resolving user issues.
• Escalate issues reported by customers and create Jira tickets for resolutions.

Brigit is a holistic financial health company helping everyday Americans build a brighter financial future.

You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Maintain up-to-date knowledge of supplier systems, policies, and procedures.

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe.

• Foster a high-performing partner network by discussing performance trends and aligning on clear goals for improvement.
• Review and respond to internal escalation requests in a timely and accurate manner.
• Collaborate with cross-functional team members to support company goals and performance targets.

Phil, founded in 2015, is a Series D health-tech startup building a platform that streamlines the process of patients receiving prescriptions by interfacing between doctors, pharmacies, and patients. The team is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform focused on patient experience and overall human wellbeing.

• Own and manage a portfolio of APAC customers post-sale, ensuring strong engagement and satisfaction
• Lead onboarding processes, including planning, data readiness, and enablement activities
• Collaborate with customer leaders to define success metrics, track outcomes, and drive product adoption

Jobgether is an AI-powered matching process company that ensures applications are quickly reviewed. They objectively and fairly assess candidates against roles, sharing top fits with hiring companies that handle final decisions.