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The Role:
- Deliver a seamless, compassionate and high-quality healthcare experience.
- Be the first point of contact for members.
- Drive member satisfaction and operational excellence.
What You’ll Do:
- Engage with members to resolve questions.
- Conduct proactive outreach to members.
- Improve efficiency and service quality.
What We’re Looking For:
- Experience in customer support or operations.
- Strong English communication skills.
- Passion for healthcare and health equity.
Vitable Health
Vitable Health is a healthcare company revolutionizing primary care for underserved Americans by making high-quality, affordable healthcare accessible to everyone. They are backed by Y Combinator and SoftBank, and composed of clinicians, engineers, and operators.