Build and maintain a list of partner field team sales and technical contacts and develop them into champions for NetBox.
Maintain accurate mapping of Partner AEs/SEs and align them with NetBox Labs AEs based on geography, accounts, and partner tier.
Ensure accurate, timely partner opportunity registration and maintain high CRM data quality.
NetBox Labs helps companies build and manage complex networks, accelerating network automation. They are the commercial steward of open source NetBox and Orb, backed by investment from Notable Capital, Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.
Provide best-in-class support to partners and their clients, efficiently addressing requests and inquiries.
Answer questions about Partner Billing, including direct deposit and revenue share.
Reliably record and track defects and feature requests, communicating product and partnership concerns.
Constant Contact empowers people to pursue their dreams by providing them with the help and tools they need to grow online. They value ownership, accountability, and passion for customers' success, fostering a culture of diversity and inclusion.
Serve as the first point of contact for partner inquiries, providing timely support.
Collaborate with internal teams to resolve partner-related challenges.
Contribute to the creation and maintenance of partner FAQs and documentation.
iCIMS is a software company providing recruiting solutions for businesses to attract, engage, hire, and advance talent that drives business transformation.
Manage the Head of Risk’s email inbox, ensuring critical items are addressed.
Assist with scheduling meetings and coordinating calls to support the risk team.
Help triage SLA breaches and communicate with other Risk team members.
Frontier is a subsidiary of Fresh Prints that helps companies grow full-time, cross-functional teams abroad by hiring the smartest people and placing them into the best companies.
Own and optimize the entire GoHighLevel setup, build and maintain automations, pipelines, forms, and workflows.
Respond to incoming emails, DMs, and inquiries in real time, sort and prioritize leads, and update CRM with every interaction.
Provide calm, professional support to clients, help improve overall response speed, and maintain a high-quality client experience.
Wing is on a mission of redefining the future of work for companies worldwide. They aim to be the one-stop shop for companies looking to build world-class teams & place their operations on autopilot.
Manage multiple teams of Specialists and team leads.
Actively participate in responses to live service outages.
Deliver regular reporting and MI to track KPIs and monitor performance.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.
Monitor, track, and manage aging customer accounts to ensure timely resolution.
Serve as the primary point of contact for partner accounting inquiries, ensuring timely and accurate responses.
Investigate and resolve discrepancies related to invoices, payments, and account reconciliations.
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Our employees are our most valuable resource and we foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.
Provide administrative, professional, and light personal support to a highly respected independent advisor. Manage complex calendars across multiple time zones and handle end-to-end scheduling for various engagements. Draft and format presentations, assist in preparing written content, and support simple project tracking.
Assist World is a remote company that is looking for an Executive Assistant / Strategic Admin Partner.
Take ownership of small projects (bugs, support flows, experiments) and drive them to completion.
Collaborate with Product, Engineering, Support, Finance and external payment partners.
Maintain clear documentation for new features, support flows and processes, and use data to track performance, spot issues and propose improvements.
At Docplanner Group, we’re on a mission to help people live longer, healthier lives; and connect 24 million patients with 280k doctors across 13 countries.
Deliver a delightful healthcare experience through exceptional customer service for new and existing members.
Engage with members via phone, email, text, and chat to resolve questions about appointments, prescriptions, lab work, and other aspects of their Vitable plan.
Identify and coordinate external resources for members who need services beyond Vitable’s scope of care.
Vitable Health is a healthcare company revolutionizing primary care for underserved Americans by making high-quality, affordable healthcare accessible to everyone. They are backed by Y Combinator and SoftBank, and composed of clinicians, engineers, and operators.
The Sales Support Specialist works with Account Managers, executing business strategies and maintaining relationships with Manufacturers and Kroger team members. This role supports Account Managers, ensuring seamless execution of sales activities and managing contract entry. This position requires attention to detail, clear communication, and the ability to work in a fast-paced, deadline-driven environment.
C.A. Fortune aspires to maintain our position as the nation’s leading consumer brands agency, offering comprehensive solutions to clients from sales to e-commerce.
Route clinical questions to providers appropriately.
LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Manage partner onboarding, content, and maintain the partner portal and community.
Develop and organize content across systems to support partner experience.
Assist with partner communications and webinar logistics.
Agiloft is the global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. They foster a vibrant, successful company at the forefront of a market that is becoming a must-have for all organizations and supports multiple Employee Resource Groups (ERGs).
Execute daily tasks related to benefit administration, ensuring accuracy in enrollments and vendor data exchanges.
Perform data reconciliation checks between payroll records, HRIS, and vendors to resolve discrepancies.
Serve as a key point of contact for basic operational queries, collaborating with Global Ops, HRIS, and Payroll teams.
G-P's SaaS-based Global Employment Platform enables clients to expand into over 180 countries quickly and efficiently. Their diverse, remote-first teams foster innovation in an environment where every contribution is valued.
Monitor and respond to inbound customer chats during business hours.
Own and manage the full lifecycle of support tickets (from triage to resolution).
Identify recurring questions or issues and contribute to our internal documentation and customer-facing knowledge base.
Revenue Vessel is a software platform that helps logistics professionals access and analyze import data, primarily serving freight forwarders, customs brokers, trucking companies, and logistics tech providers across the U.S. and beyond. As they grow, they’re committed to delivering fast, accurate, and helpful support that matches the operational urgency of their customers.
Field inbound support requests through the Yondr hub support inbox. Process zero dollar orders and onboard partner schools getting complimentary access for the 25-26 school year. Document support tasks and complementary transactions in our internal CRM.
Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world, to encourage genuine connection and more.
Lead the integration process for a portfolio of partners across Travel industries.
Work collaboratively with Integration team members and across the organization to improve processes and mitigate integration risks.
Serve as escalation point for issues that impact the partner’s success.
Upgrade helps customers move in the right direction with affordable and responsible financial products. They have helped over 7.5 million customers access over $42 billion in consumer credit and are backed by prominent technology investors and were most recently valued at $7.3B.