Source Job

• Manage incoming online chats and support tickets.
• Provide product and service information while resolving issues accurately and efficiently.
• Develop a deep understanding of AutoDS’s platform and functionalities to provide expert technical support.

AutoDS, recently acquired by Fiverr, is revolutionizing the eCommerce world by providing innovative tools that empower online sellers globally.

• Serve as a trusted guide for lenders, settlement agents, escrow officers, notaries, and consumers.
• Handle chat, phone, and email support with accuracy and empathy, ensuring a smooth experience across the Snapdocs platform.
• Troubleshoot Snapdocs products, track issues, and partner with QA/training teams when recurring themes emerge.

Snapdocs' platform currently powers 20% of all real estate closings in the country, and they’re just getting started.

• Resolve support tickets and live chats every week while maintaining accuracy and empathy.
• Use account tools confidently to fix issues, taking full ownership of the resolution.
• Detect unusual account activity and act quickly using the correct workflows.

DISQO's mission is to build the world’s most trusted ad measurement platform that fuels brand growth. Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth.

• Facilitate deliveries from booking to successful drop-off.
• Provide best-in-class support for customers and drivers.
• Communicate with contacts to ensure deliveries are completed smoothly.

Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.

• Manage Support requests through email, phone, and chat channels
• Conduct troubleshooting calls, chats, and emails
• Interface with Product/Engineering to meet user needs

FiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action. They value diversity and are committed to creating an inclusive environment for all their employees.

• Serve as the first point of contact for partner inquiries, providing timely support.
• Collaborate with internal teams to resolve partner-related challenges.
• Contribute to the creation and maintenance of partner FAQs and documentation.

iCIMS is a software company providing recruiting solutions for businesses to attract, engage, hire, and advance talent that drives business transformation.

You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Maintain up-to-date knowledge of supplier systems, policies, and procedures.

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe.

Engage directly with customers via phone, email, and live chat to deliver outstanding support and service. Manage a variety of front-facing interactions, ensuring every conversation reflects a commitment to excellence and care. Provide fast, friendly, and solution-oriented support, resolving questions or guiding someone through a challenge.

AlertMedia helps organizations protect their people and businesses through all phases of an emergency through threat intelligence and communications.

Provide Tier-1 front-line support for a custom-built Everest PHP/LAMP CMS platform. Focus on timely response, accuracy, and customer service. Perform basic content updates, CSS changes, and HTML/CSS updates.

Sutherland brings a unique value proposition through market-leading technology and business process excellence to iconic brands worldwide.

• Maintain knowledge of the product and work with the product team as customers’ representative.
• Identify and analyze issues using tools to determine the underlying causes.
• Collaborate with other agents to resolve issues and respond to cases professionally.

Ad Hoc Labs is committed to building a diverse, inclusive company and encourages applications from candidates of all backgrounds.

• Lead, coach, and develop our high‑performing, global support team.
• Own daily operations: workforce management, queue health, SLA attainment, frontline escalations.
• Partner across Product, Engineering, and CS to evaluate customer trends using AI tools, turning insights into actionable improvements.

DroneDeploy powers field teams with robotics and AI, offering a unified reality capture platform for critical industries. They foster a mostly remote-first culture rooted in innovation and impact and have been recognized as a Best Place to Work, emphasizing growth and diverse perspectives.

Customer Support Executives play a vital role in Clearer.io's future success, placing great importance on their customers' success. They will deliver exceptional assistance with top-notch product knowledge and communication skills, always meeting and exceeding customer expectations. They will be the first point of contact when customers have questions, providing swift and expert support via live chat and relying on their logical thinking and in-depth platform knowledge.

Clearer.io reimagines eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.

• Respond to customer inquiries via various channels with accurate information.
• Troubleshoot technical issues and guide customers through solutions.
• Contribute to the development of Customer Success materials and onboard new clients.

Tali is tackling healthcare’s administrative burden with an AI-powered medical scribe, serving thousands of clinicians across Canada and the US.

• Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
• Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
• Identify problems, propose solutions, and collaborate effectively with team members.

HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.

• Communicate directly with customers via our Support Center.
• Triage a diversity of support tickets as well as work on process improvement.
• Help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals.

Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They help teams send smarter messages using real-time behavioral data and believe in empathy, transparency, and responsibility.

• Support operations, project coordination, order processing, and customer communications.
• Respond to LinkedIn campaign inquiries and update CRM.
• Process customer and partner orders, track shipments, and schedule projects.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

Respond quickly and accurately to a high volume of inbound phone calls, chats, and emails. Maintain a customer satisfaction level over 90%. Communicate and collaborate with your team on Slack to provide solutions for our customers.

Owner is the AI growth system for local restaurants.

Respond promptly to customer inquiries via phone, email, and chat platforms, assist with booking confirmations, travel changes, and general service questions, and resolve customer concerns with professionalism and efficiency.

Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide.

• Deliver timely support via email and chat that reflects Karat's brand voice while consistently meeting SLAs.
• Triage and route inquiries to the right internal teams.
• Adhere to standard operating procedures while adapting to the dynamic needs of a high-volume, global support environment.

Karat is the world's largest interviewing company, transforming organizations around the world. They provide a system for technical leaders who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead.

Field inbound support requests through the Yondr hub support inbox. Process zero dollar orders and onboard partner schools getting complimentary access for the 25-26 school year. Document support tasks and complementary transactions in our internal CRM.

Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world, to encourage genuine connection and more.