Job Description
Primary responsibilities:
-Maintain extensive knowledge of the Burner product and campaigns.
-Identify and analyze issues using proprietary tools.
-Troubleshoot and recreate customer app issues and ticket them to engineers.
Required skills:
-Positive attitude with patience.
-Exceptional reading, listening, and writing skills.
-Knowledge/experience with troubleshooting difficult technology issues.
Perks:
-Meaningful work on innovative products.
-Collaborative, cross-functional work culture.
-Investment in career development.
About Ad Hoc Labs
Ad Hoc Labs is committed to building a diverse, inclusive company and encourages applications from candidates of all backgrounds.