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  • Manage incoming online chats and support tickets.
  • Provide product and service information while resolving issues accurately and efficiently.
  • Develop a deep understanding of AutoDS’s platform and functionalities to provide expert technical support.

CRM ECommerce SaaS

20 jobs similar to Customer Support Agent

Jobs ranked by similarity.

$81,075–$89,751/yr
Europe 5w PTO

  • Build and evolve Rasa’s core Conversational AI engine, leveraging LLMs.
  • Lead architecture decisions and algorithm implementations.
  • Collaborate with engineers to build Rasa Pro, enabling developers to build, deploy, and maintain complex AI assistants.

Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants.

  • Lead the strategy, execution, and optimization of campaigns and content across multiple channels to attract, engage, and convert the target audience.
  • Develop content that inspires action, connecting LifeLabs Learning’s distinctive voice and science-backed approach to the people and companies that need it most.
  • Increase reach, revenue, and brand impact by creating a cohesive and data-informed growth engine, managing a Content Coordinator and Events Manager.

LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams.

APAC

  • Build and execute strategic sales plans to drive new business, expansion, and retention across Greater China, ASEAN, India, and ANZ.
  • Attract, hire, and retain high-performing talent with an aptitude to learn and grow, ensuring scalable leadership and team capability.
  • Oversee pipeline generation and sales cadence; bridge the gap between sales and marketing.

Deel provides an all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. With a team of 7,000 spanning more than 100 countries, they offer a connected and dynamic culture that drives continuous learning and innovation for their customers.

US

As a Senior Deployment Manager, you will be responsible for the successful implementation, execution, and relationship management of all national security engagements. You will work with senior team members and executives to continually improve product performance, customer satisfaction, and facilitate rapid feedback loops. You will drive user engagement and adoption and provide analytical support at customer request.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life, with a vision for a world where each day is safer and more secure.

$1,000–$1,100/mo

Prepare and send client agreements via DocuSign; maintain a log of sent, signed, and pending contracts. Create and send invoices in QuickBooks Online; track payments, send reminders, maintain records; provide weekly invoice and payment reports. Enter client and project information into PipeDrive or similar CRM; keep CRM updated with contract, payment, and follow-up statuses.

Unlimited PTO

  • Localize ad creatives across 35+ languages, ensuring visual accuracy and consistency with brand guidelines.
  • Produce platform-specific resizes for Meta, TikTok, YouTube, and Google Display.
  • Maintain high quality standards across all deliverables, ensuring error-free text and accurate alignment.

Ruby Labs is a leading tech company that creates and operates innovative consumer products, offering a diverse range of opportunities across several industries.

South America

Lead cross-channel media planning for assigned advertiser accounts. Develop investment allocations across onsite (sponsored listings, onsite display) and offsite (CTV, programmatic, digital audio, video) channels. Partner closely with RMN sales, product, and analytics teams to integrate category and supplier insights into media plans.

Goodway Group is a data-driven digital media and marketing services firm with teams in the U.S. and the UK with a 90+ year history who have won awards.

$93,400–$124,500/yr
North America

  • Drive customer loyalty, retention, and revenue growth.
  • Build strong, strategic client relationships through high-quality service delivery.
  • Partner with sales team to support service lines and manage customer success within assigned accounts.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.

India Unlimited PTO

Modelling the data from various sources and technologies. Designing and optimizing data storage architectures, including data lakes, data warehouses, or distributed file systems. Training and mentoring junior data engineers, providing guidance and knowledge transfer.

Lingaro has been on the market since 2008 and has 1500+ talents currently on board in 7 global sites.

US Unlimited PTO

  • Design, build, and maintain tools and systems that support release automation and deployment workflows.
  • Write clean, reliable, and concurrent code that supports distributed systems (e.g., build pipelines, deployment tooling).
  • Collaborate with cross‑functional teams to understand and improve release quality and developer productivity.

Temporal is an open source programming model simplifying code and enhancing application reliability. They are a growing company focused on being the reliable foundation of every developer’s toolbox, fostering a curious, driven, and collaborative culture.

$130,000–$145,000/yr
US Canada

  • Market Analysis & Benchmarking: Independently manage and participate in salary surveys, analyzing market data to determine competitiveness.
  • Annual Program Execution: Assist in the critical preparation, analysis, and execution of annual compensation programs, including the merit review cycle, annual incentive plans, equity and short-term variable programs.
  • Consulting and Advisory: Serve as a compensation contact for People Business Partners and managers, providing guidance on pay decisions, promotions, new hire offers, and policy interpretation for moderately complex issues.

Juniper Square's mission is to unlock the full potential of private markets by digitizing them. They offer employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of their physical offices.

  • Develop high-quality, responsive web applications using TypeScript, Javascript, React, Express.
  • Design and implement server-side APIs, data models, and business logic using mainly Express framework
  • Create client-side function-based React components, hooks, stories, and tests to interact with your server-side work

Deel is the all-in-one payroll and HR platform for global teams, built for the way the world works today. They are among the largest globally distributed companies in the world, with a team of 7,000 spanning more than 100 countries, and a connected and dynamic culture.

US

  • Handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
  • Use guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
  • This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. As a W2 employer, they provide structured onboarding, real support, and real opportunities for advancement.

$40,000–$85,000/yr
Brazil LATAM

  • Own the short-form content strategy and boost brand presence across social platforms.
  • Concept, script, and edit short-form videos (TikTok, Reels, YouTube Shorts).
  • Track performance metrics and iterate quickly on hooks, formats, and styles.

The company operates in the AI-for-Sales space, analyzing sales conversations and meetings to provide insights, coaching feedback, and performance scoring.

  • Support the development and maintenance of data pipelines using Databricks, Spark, and similar technologies.
  • Write and optimize SQL and Python scripts for data transformation, integration, and automation tasks.
  • Develop automation scripts that populate metadata and comments across Databricks tables using structured definitions.

AccuWeather, recognized as the most accurate and most used source of weather forecasts and warnings in the world, has saved over 12,000 lives.

  • Facilitate and deliver new hire sales enablement content, including live training decks and eLearning modules.
  • Collaborate with subject matter experts and cross-functional teams to curate impactful enablement content.
  • Define expectations for new-hire managers and mentors, outlining their roles in onboarding.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies, their team of 7,000 spans more than 100 countries, fostering a connected and dynamic culture.

US

  • Lead event growth strategies to accelerate audience acquisition and engagement across global and regional events.
  • Own the development, structure, and quality of content across global events, including keynotes, sessions, and demos.
  • Oversee shared service functions that enable scalable global event execution, including registration platform management and event website development.

At Twilio, we’re shaping the future of communications, all from the comfort of our homes; they deliver innovative solutions to hundreds of thousands of businesses.

US Unlimited PTO

  • Engage, educate, and support Galleri ordering providers and cancer diagnostic specialists, oncologists, Key Opinion Leaders (KOLs), and Health Care System (HCS) influencers.
  • Maintain in-depth clinical, scientific, and technical expertise related to GRAIL’s products, cancer screening, and cancer diagnostic guidelines.
  • Summarize and communicate complex medical messages to enable clear and concise understanding by both external audiences and partners within GRAIL.

GRAIL is a healthcare company, pioneering new technologies to advance early cancer detection. They have built a multi-disciplinary organization of scientists, engineers, and physicians and are supported by leading global investors and pharmaceutical, technology, and healthcare companies.

$175,000–$175,000/yr
US Unlimited PTO

  • Establish, cultivate, and grow relationships with strategic clients, demonstrating a deep understanding of their brand advertising needs and challenges.
  • Meet and exceed monthly, quarterly and/or annual sales quotas and KPIs that directly contribute to TeamSnaps OARs.
  • Develop and implement strategic account plans to maximize client investment and drive revenue.

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They empower their people to bring big ideas and tiny egos. They are recognized as one of Outside Magazine’s “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."

$106,500–$202,500/yr
US

Leverage expertise in application security and security engineering. Implement and administer application security tooling. Integrate security tooling with CI/CD pipelines.

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.