Source Job

• Provide best-in-class support to partners and their clients, efficiently addressing requests and inquiries.
• Answer questions about Partner Billing, including direct deposit and revenue share.
• Reliably record and track defects and feature requests, communicating product and partnership concerns.

Constant Contact empowers people to pursue their dreams by providing them with the help and tools they need to grow online. They value ownership, accountability, and passion for customers' success, fostering a culture of diversity and inclusion.

• Build and maintain a list of partner field team sales and technical contacts and develop them into champions for NetBox.
• Maintain accurate mapping of Partner AEs/SEs and align them with NetBox Labs AEs based on geography, accounts, and partner tier.
• Ensure accurate, timely partner opportunity registration and maintain high CRM data quality.

NetBox Labs helps companies build and manage complex networks, accelerating network automation. They are the commercial steward of open source NetBox and Orb, backed by investment from Notable Capital, Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Help grow, manage, and maximize the impact of INSIDEA's strategic alliances with key SaaS platforms. Represent INSIDEA in partner meetings, aligning on shared goals with platforms. Design and execute go-to-market (GTM) plans for each partner relationship, coordinating across teams.

INSIDEA is a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions.

• Monitor and respond to inbound customer chats during business hours.
• Own and manage the full lifecycle of support tickets (from triage to resolution).
• Identify recurring questions or issues and contribute to our internal documentation and customer-facing knowledge base.

Revenue Vessel is a software platform that helps logistics professionals access and analyze import data, primarily serving freight forwarders, customs brokers, trucking companies, and logistics tech providers across the U.S. and beyond. As they grow, they’re committed to delivering fast, accurate, and helpful support that matches the operational urgency of their customers.

• Foster a high-performing partner network by discussing performance trends and aligning on clear goals for improvement.
• Review and respond to internal escalation requests in a timely and accurate manner.
• Collaborate with cross-functional team members to support company goals and performance targets.

Phil, founded in 2015, is a Series D health-tech startup building a platform that streamlines the process of patients receiving prescriptions by interfacing between doctors, pharmacies, and patients. The team is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform focused on patient experience and overall human wellbeing.

• Build early relationships and qualify leads.
• Turn interest into structured sales opportunities.
• Support deals to close or near-close and share market insights.

Tem is rebuilding the energy transaction system, making it transparent and fair to put power back in the hands of people.

Act as the voice of strategic partners and customers for GPC. Serve as point-of-contact for high-visibility partner/customer escalations. Synthesize partner/customer feedback, market insights, and GTM execution signals into clear executive summaries.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Help grow top-line revenue, extend market reach, and support scientific customers through aligned, trusted partners. Support the end-to-end lifecycle of strategic and channel partnerships: sourcing, onboarding, enablement, and ongoing management. Drive partner engagement and performance through clear communication, training, and metrics tracking.

Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists.

• Drive Insider One’s growth through formation and management of commercial relationships with Channel Partners.
• Work cross-functionally across marketing, sales, onboarding and customer success teams.
• Drive GTM activities with high priority Technology Partners (ISVs) in the region.

Insider One provides a platform that marketing and customer engagement teams need in one place. They are powered by 1,500+ team members across 30+ offices and have AI at its core.

• Lead, mentor, and develop the Partner Success team, fostering a culture of accountability, collaboration, and continuous improvement.
• Oversee end-to-end delivery of complex partner integrations, balancing strategic guidance with hands-on support where needed.
• Identify opportunities to improve workflows, tools, and systems implementing scalable processes that reduce time to value and increase partner satisfaction.

ZayZoon is on a mission to save hardworking employees money with a financial empowerment platform. They offer financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday and have been recognized for growth.

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
• Take ownership and follow up on open cases which are unresolved

PointClickCare is a health tech company that helps providers deliver exceptional care. They are founder-led and privately held, empowering their employees to push boundaries and innovate in healthcare and have over 30,000 provider organizations.

• Develop and manage partnerships with a focus on the partner ecosystem in the Southern European Region.
• Build and maintain strong relationships with partners, driving joint business development initiatives.
• Ensure partner success in promoting and delivering Ping's innovative identity and access management solutions.

Ping Identity provides secure and seamless digital experiences for all users, allowing people to shop, work, bank, and interact without friction or fear.

• Help continue to define the structure of the Webflow partner ecosystem.
• Build acquisition and business development strategies to grow Webflow’s partner ecosystem in APAC.
• Drive Partner Sourced opportunities resulting in a pipeline for our Sales Led team.

Webflow is building the world’s leading AI-native Digital Experience Platform. They are a remote-first company built on trust, transparency, and creativity, empowering teams to design, launch, and optimize for the web without barriers.

• Manage and grow strategic relationships with key ecosystem partners, driving partner-sourced and influenced revenue.
• Collaborate closely with sales, marketing, and product teams to align partner activity with business objectives.
• Contribute directly to pipeline growth, partner success, and overall business performance.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

• Manages named partners in North America to assist sales team in meeting and exceeding business targets.
• Selectively recruits, onboards and develops partners in assigned territory.
• Executes go to market plans with managed partners, runs account mapping sessions & oversees onboarding.

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems.

• Communicate directly with customers via our Support Center.
• Triage a diversity of support tickets as well as work on process improvement.
• Help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals.

Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They help teams send smarter messages using real-time behavioral data and believe in empathy, transparency, and responsibility.

Responsible for driving CRM business development initiatives that help ServiceNow’s Global Partners embed ServiceNow’s CRM technology into their go-to-market motions and customer transformation strategies. Focuses on partner penetration and enablement at a global scale, ensuring CRM transformation is incorporated into partners’ reference architectures and business strategies. Identify and activate partners capable of delivering measurable impact through CRM-led transformation and building joint pipeline.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Own and deliver partner-sourced and partner-influenced pipeline and revenue outcomes.
• Drive consistent pipeline creation through joint prospecting and co-selling motions.
• Improve partner attach rates by enabling partners to position Chainguard.

Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, they help organizations eliminate threats in their software supply chains. Chainguard is composed of industry’s leading experts and lives by values like customer obsession, intentional action, trust, and transparency.

• Manage a team focused on delivering best-in-class success to partners.
• Directly manage key accounts, ensuring strategic alignment and strengthening long-term relationships.
• Contribute to strategic planning, execution, and continuous improvement of processes.

Wellhub's platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription.

• Diagnose and resolve day-to-day technical issues.
• Set up accounts, access, and tools for new hires.
• Analyze recurring issues and implement improvements.

Advocate is a mission-driven organization helping people access government benefits and support. They combine expert advocacy with technology to streamline complex processes.