Lead, mentor, and develop the Partner Success team, fostering a culture of accountability, collaboration, and continuous improvement.
Oversee end-to-end delivery of complex partner integrations, balancing strategic guidance with hands-on support where needed.
Identify opportunities to improve workflows, tools, and systems implementing scalable processes that reduce time to value and increase partner satisfaction.
Serve as the primary technical point of contact for partners, guiding them through API usage, integrations, and best practices to ensure successful implementation
Collaborate with partners and internal teams to design, implement, and continuously monitor integrations, ensuring they are delivering maximum value and meeting both business and user experience goals
Advocate for the end-user experience within integrations, ensuring flows are intuitive, performant, and aligned with partner and customer needs
Snappy is an award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. They have been featured on Fortune’s "Best Small & Medium Workplaces," “Best Workplace for Millennials,” and “Best Workplace in Tech” lists and believe in building a culture of appreciation, dedication, and fun.
Master Submittable Next and Zengine platforms to deliver exceptional customer automation and integration work.
Manage project timelines, budgets, and customer communications while troubleshooting.
Design, test, and troubleshoot API integrations, Zapier workflows, and custom technical solutions for clients.
Submittable's platform empowers thousands of mission-driven organizations to make a difference in their communities and beyond. They are a forward-thinking, mission-driven company that values innovation, collaboration, and growth.
Independently resolve complex technical support cases related to APIs, SSO/SAML, SCIM, automations, scripting, and integrations. Serve as an escalation point for advanced developer and admin support issues. Collaborate with Product and Engineering teams to drive improvements in tooling, documentation, and product features.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
Collaborate with technical and business teams to prioritize the product roadmap for integrations, APIs, and embeds.
Conduct discovery through partner interviews, API usage analysis, and developer feedback to identify integration pain points.
Define product requirements, API specifications, and success metrics in collaboration with engineering, partnerships, and customer success teams.
Wheelhouse is a revenue management platform serving the flex rental space, empowering short & mid-length stay operators managing single-family homes, apartment buildings, and hotels. They are a remote-first company that values transparency, collaboration, and a healthy work-life balance.
Identify high-value use cases and design joint solutions.
Scope integrations and guide partners to deliver measurable business outcomes.
Collaborate with Product, Engineering, Sales, and Partner Management.
OpenSesame is transforming workforce development with an AI-powered marketplace of over 50,000 skill-building courses, helping organizations build skills and stay compliant. More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world’s most productive and admired workforces.
Lead the integration process for a portfolio of partners across Travel industries.
Work collaboratively with Integration team members and across the organization to improve processes and mitigate integration risks.
Serve as escalation point for issues that impact the partner’s success.
Upgrade helps customers move in the right direction with affordable and responsible financial products. They have helped over 7.5 million customers access over $42 billion in consumer credit and are backed by prominent technology investors and were most recently valued at $7.3B.
Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.
ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Define ServiceNow’s strategic partner ecosystem by identifying, recommending, building, and executing strategic partnerships with ISVs. Develop partnerships that provide ServiceNow a competitive advantage in the market by delivering expanded value to end-customers. Drive partner revenue and influence higher retention and expansion of ServiceNow’s solutions.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Serve as the technical owner for complex enterprise accounts. Build trusted relationships with IT, architects, and operations stakeholders. Architect and oversee scalable, secure, observable API integrations.
PAR Technology Corporation has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests.
Support Technical Consultants and Senior Technical Consultants across implementation, QA, and documentation. This role is hands-on with APIs, Postman, and platform configuration. Learn to “Own the Technical Win” through mentorship, deep repetition, and structured development.
PAR Technology Corporation has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests.
Manage and resolve complex Tier 2 support escalations, including technical issues related to our open API and third-party integrations.
Analyze customer inquiry patterns to identify recurring bugs and platform incidents, and propose improvements to product and support documentation.
Mentor and guide Customer Care Coordinators, serving as an escalation point, product expert, and professional development coach.
PerfectGym is a data-driven, global SaaS company innovating the fitness industry, empowering fitness businesses worldwide using cutting-edge technology.
Build and maintain a list of partner field team sales and technical contacts and develop them into champions for NetBox.
Maintain accurate mapping of Partner AEs/SEs and align them with NetBox Labs AEs based on geography, accounts, and partner tier.
Ensure accurate, timely partner opportunity registration and maintain high CRM data quality.
NetBox Labs helps companies build and manage complex networks, accelerating network automation. They are the commercial steward of open source NetBox and Orb, backed by investment from Notable Capital, Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.
Contribute to strategic planning, execution, and continuous improvement of processes.
Wellhub's platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription.
Own the lifecycle of ecosystem app partnerships—from identification to evaluation to activation.
Drive outbound engagement with apps that serve core HighLevel verticals (real estate, legal, wellness, education, etc.).
Collaborate with Finance, Product, and RevOps to assess the mutual business opportunity of potential integrations.
HighLevel is an AI-powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses. They support a global and growing community of over 2 million businesses and operate in a global, remote-first environment with over 1,500 team members.
The Implementation Manager will oversee the full onboarding and integration lifecycle of fintech and banking partners. You will act as the primary liaison between partners and internal teams. This role involves contributing to scaling implementation frameworks, streamlining processes, and improving operational efficiency.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Help grow, manage, and maximize the impact of INSIDEA's strategic alliances with key SaaS platforms. Represent INSIDEA in partner meetings, aligning on shared goals with platforms. Design and execute go-to-market (GTM) plans for each partner relationship, coordinating across teams.
INSIDEA is a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions.