Frontier

10 open remote positions

Frontier helps companies build full-time, cross-functional teams abroad. It is a subsidiary of Fresh Prints, a fully remote 150-person company with most of the team based in India and the Philippines.

Salary Distribution 2 of 10 jobs

Benefits Overview 3 of 10 jobs

Competitive Salary (1) Equipment (1) Growth Opportunities (1) Health Benefits (1) Paid Leaves (1) Professional Development (1) Remote Work (1)

Open Positions

  • You will own and scale IT operations for a 75-person fully remote company, combining modern IT administration with automation engineering and AI-powered tooling.
  • Core responsibilities include designing automations, running IT help desk, and administering platforms like Kandji, Okta, and Google Workspace.
  • Must have 3+ years in IT operations, expertise in LLM APIs, MDM, IdP, Python/JavaScript/Bash scripting, and support for compliance programs.

  • Manage inbound customer requests for custom jewelry pieces and serve as the primary point of contact for assigned accounts.
  • Gather and clarify customer requirements, review submissions, and translate needs into actionable internal instructions.
  • Coordinate with production, CAD, and operations teams to track order progress and ensure smooth execution from design to delivery.

  • Execute searches across multiple booking strategies including award travel, loyalty program redemptions, and premium fare inventory to find the best options for each client.
  • Build polished, well-structured quotes with clear reasoning on routing, fare rules, and pros/cons, delivering within SLA targets.
  • Acknowledge client messages within 30 seconds, maintain proactive communication, and ensure seamless handovers to other teams.