Palmetto

1 open remote positions

Palmetto is a leading clean tech company accelerating the transition to clean energy with an award-winning technology platform. We foster a promote-from-within culture, offering comprehensive benefits like unlimited PTO, medical, dental, vision, and paid parental leave.

PTO Distribution 1 of 1 jobs

Unlimited PTO 1 jobs (100%)

Benefits Overview 1 of 1 jobs

Dental (1) Medical (1) Paid Parental Leave (1) Retirement Plans (1) Unlimited PTO (1) Vision (1)

Open Positions

Customer Billing Escalation Specialist

Philippines Unlimited PTO

  • Review escalated EPC complaints from billing subservicer, CX, or Finance Operations, conducting investigations and recommending resolutions.
  • Collaborate with CX, CAT, and Accounting to bring complaints to resolution and ensure positive customer experiences.
  • Flag EPC and sales rep patterns, make process improvements, and perform ad hoc data analysis.

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